Ann, a customer, has a wired router that connects to the Internet without any issue, but does not provide any other network services. When users connect PCs to the router, they cannot access the Internet or any other network resources.
Which of the following should Ann do to connect the PCs to the Internet?
A. Change the gateway address on the wired router
B. Set the DNS to an external public source on the PCs
C. Remove the PCs from the MAC filter list in the wired router
D. Change the switch port duplex setting from half to full
A technician, Joe, has a wired switch in a conference room for guests. In which of the following ways could Joe restrict the network to only six devices at a time, with minimum management effort? (Select TWO).
A. Disable the extra Ethernet ports on the switch
B. Configure DHCP for six addresses maximum
C. Enable Spanning Tree protocol
D. Create an access control list for each new PC
E. Configure DNS to only resolve six IP addresses
F. Add each guest to the MAC filter list
Ann, a user who works with many patients during the day, has a privacy screen attached to her monitor.
Which of the following does this help prevent?
A. Rootkits
B. Phishing
C. Shoulder surfing
D. Trojans
E. Whaling
A user would like to allow all of the devices on a home network to connect to the WAP except for smart phones.
Which of the following features should be used to accomplish this?
A. Set a unique DHCP scope ID for the smart phones
B. Change the WAP SSID
C. Change the channel to the same frequency as the smart phones
D. Exclude smart phones from the MAC filter list
Joe, a technician, built a new computer for a customer. The computer has been setup with the appropriate operating system, but when Joe boots the PC after configuration, he receives an invalid boot disk message. Which of the following tools should he use to fix the issue?
A. Safe Mode with command prompt
B. Restore from a prior recovery point
C. MSCONFIG to disable startup programs
D. BIOS and change the boot order
Ann, a user, has a computer running Windows XP Professional. She would like the computer to run Windows 7 Professional. She does not wish to save any information on the current system.
Which of the following types of installations should the technician perform?
A. Repair
B. Multiboot
C. Clean
D. Upgrade
Ann reports that upon booting up her workstation the screen says that no boot device is found. She also reports that she hears a faint clicking noise from the workstation. Which of the following is the MOST likely problem?
A. The hard drive has failed.
B. The CMOS battery needs to be replaced.
C. The CPU fan has failed.
D. The sound card is incorrectly cabled.
A company has decided that all remote users need to use two-factor authentication to increase security.
Several remote users have reported losing the RSA token and have replaced it several times. Which of the following is the solution for these users?
A. Use biometrics instead of the RSA token.
B. Remove the RSA token requirement for any user that has lost an RSA token.
C. Give the users with lost RSA tokens RFID badges instead.
D. Attach the RSA token to the lid of the laptop.
Joe, a technician, is sent out to investigate a PC which refuses to turn on for a customer after a recent thunderstorm. Upon arrival, Joe notices a heavy scent of what seems to have been an electrical burn.
Which of the following PC components would be MOST likely at fault for the failure?
A. ODD
B. CPU
C. HDD
D. PSU
Revert to snapshot is a feature of:
A. The host OS
B. The hypervisor
C. The underlying storage
D. The guest OS
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