Which of these groups are OnDemands major competitors?
A. CA. Microsoft, SAP
B. ASG/Mobius,EMC,CA
C. Oracle, SAS,Apple
D. EMC,Microsoft,Oracle
Which of the following Datacap features help to eliminate expensive, error-prone manual data entry problems associated with document imaging?
A. Keyword search
B. Optical character recognition (OCR) and text analytics
C. Math calculations
D. All of the above
Which is a key benefit of the Legacy Data Cleanup Solution?
A. Identifies sensitive or toxic content
B. Archives data according to its value
C. Maintains a data map of the organization
D. Is a DoD 5015.2 certified recordsrepository
IBM Case Manager includes key differentiators across the competition including:
A. Based on an industry leading BRMS (business rules) platform
B. Rapid time-to-value with template support and a LOB based design environment
C. Based on an industry leading collaboration platform
D. All of the above
When talking to a customer to see if Content Manager OnDemand is a good fit, what question should be asked first?
A. Do your Customer Service Reps (CSRs) need workflow to respond to customers?
B. How do CSRs access all information necessary to respond to customer questions?
C. How do CSRs do scanning of documents today?
D. Do your CSRs need CaseManagement?
Which of these are common use cases for OnDemand?
A. Customer Service, eBPP and back office reports
B. Case Management or Advanced CaseManagement
C. Active data, check in - check out
D. Scanning paper documents to start a workflow
What percentage of CIOs is making plans to focus on mobility?
A. 84%
B. 50%
C. 27%
D. 5%
Which IBM bundle comes with Content Navigator?
A. IBM Content Foundation
B. IBM Connections ContentManager
C. IBM Connections Enterprise Content Edition
D. A and C
Which is not a "Top of Mind" need for case interested executives?
A. Effectiveness of core LOB applications
B. Providing comprehensive visibility into process metrics, spend and customer satisfaction
C. Increasing IT spending
D. Adhering to regulatory compliance and maintaining proper controls and records
What are the key characteristics of ICM target customers?
A. Highly regulated industries
B. Industries where the product is often document: Financial Service. Banking and Insurance
C. Industries where a lot of responsibility is given to the decisions of individual knowledge workers
D. All of the above
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