In a complex project with several subcontractors, one subcontractor reports a likely delay in the schedule. This could affect the other subcontractors and impact their ability to deliver on time. What should the project manager do first?
A. Assess the schedule and update the risk register.
B. Report the delay to all other subcontractors.
C. Change the milestones and sequence of work.
D. Escalate to senior management and the stakeholders.
A project manager is preparing the business case for a project in a not for profit organization. The project manager justifies the cost of the project to a group of sponsors. Which benefits realization metric should the project manager use?
A. Budget at Completion (BAC)
B. Payback period
C. Total value of ownership
D. Return of investment (ROI)
During the execution phase of a project, one of the customer's stakeholders keeps requesting changes to the scope every week. Which three actions should the project manager take to resolve this issue? (Choose three.)
A. Update the relevant project documents with this obstacle.
B. Highlight the impacts of the changes during the next project meeting.
C. Adjust the project management plan to include the changes in scope.
D. Continue the execution as planned and defer the changes to a future phase.
E. Schedule a meeting with the customer to align the approach.
A project manager for an IT company starts a project with members distributed across five different countries and four different time zones. In the first meetings with the sponsor and some stakeholders, the project manager notices that people do not join the meetings on time, have internet connection issues, or experience language barriers during some conversations.
What should the project manager do to improve communication among the team?
A. Arrange for some initial face-to-face team meetings for the project team to meet each other.
B. Explain the benefits of common working hours to aid better communication among the project team.
C. Set up a team communications management plan for the company and team members to follow immediately.
D. Share a contact log document for all the team members to make communication easier.
An agile project is approaching its first release date, and the product will be supported by the operations team. To ensure proper support for the product, what should the project manager do?
A. Engage an external consultancy to assemble supporting documents and coordinate the knowledge transfer.
B. Propose a workshop with the operations team to outline all requirements of the new software and how to properly support it.
C. Ensure the operations team has representation in the planning and review meetings and that there are support requirements in the backlog.
D. Create and prioritize a support manual on the product backlog to ensure adequate knowledge transfer.
A project manager learns that the performance of a high-performing project team member is deteriorating. This team member is a key member of the project. Which action should the project manager take to motivate and enhance the project team member's performance?
A. Assign the project team member to more challenging tasks.
B. Recognize the project team member in a leadership forum.
C. Mentor the project team member by providing step-by-step guidance.
D. Discuss the issue with the team member and work on an agreed option.
A project is being planned to deliver a proof of concept to evaluate technology compatibilities. The business and project stakeholders are having difficulty agreeing on what should be included in the final product. What should the project manager do?
A. Include all stakeholders in the creation of the project charter.
B. Determine a clear distinction between business and technology benefits.
C. Include the technology suppliers in the creation of the business case.
D. Determine the root cause of their inability to determine the project scope.
Some project teams are voicing frustration because of conflicting priorities between agile and predictive work in a complex project. Which leadership style would effectively promote collaboration across the project teams?
A. Directive leadership
B. Servant leadership
C. Delegative leadership
D. Leadership by example
An agile project team is creating an enterprise workflow system for a company. One of the project team members, who is the system design architect, keeps receiving telephone calls from the users who are asking questions about the system. The calls are impacting the architect's daily work schedule.
What should the project manager do?
A. Ask the users to send emails instead of calling so that the system architect can reply when they are available.
B. Ask the system architect to write up a self-help manual so that the users can resolve the questions by themselves.
C. Revise the backlog and assign stories to another team member to reduce the architect's workload.
D. Include user training materials as part of the project deliverables so that users can receive self-help.
An organization is using a hybrid delivery approach for a complex project. In the iteration review, a senior manager is asking for a complete redesign of the functionality presented. This may require a significant change in the technical architecture and an additional release.
What should the project lead do first?
A. Discuss with the solution architect
B. Discuss with the product owner
C. Discuss with the technical lead
D. Discuss with the development team
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