A class is even more unresponsive than usual. The trainer would like to find out what the students are learning. Which of the following is the BEST approach in this situation?
A. Give the students a paper quiz.
B. Ask students at breaks if they are learning anything.
C. Ask the students probing questions by name.
D. Send a message to their managers explaining they are not responding.
During a training session, the trainer becomes aware that a student in the first row of the class appears to be having difficulty viewing material displayed on the screen in the front of the classroom. Which of the following actions should the trainer perform FIRST?
A. Stop using the screen to present the slides for class
B. Discontinue using the slides
C. On the next break print out the slides for the students
D. Turn the lights off in the classroom to allow better viewing of the slides
Which of the following question techniques would be LEAST likely to assess the understanding of a learner?
A. Closed
B. Hypothetical
C. Open
D. Clarifying
While delivering a course, the trainer notices that the examples included with the pre- written material are less than adequate. Which of the following would be the MOST appropriate action for the trainer to take?
A. Create spontaneous examples as needed
B. Incorporate commercial third-party material as deemed appropriate
C. Replace the material with another vendor's material
D. Deliver the material as intended by the developer
Last week, a trainer completed lecturing on a topic. This week, a learner asks a question related to last week's topic. Which of the following techniques should be used when attempting to encourage learners to answer questions themselves?
A. Use closed questions
B. Refer to online references
C. Ask probing questions
D. Review last week's material
An instructor asks students to write five multiple-choice questions on a topic. This exercise will help to:
A. Create an opportunity to use the questions on the final exam.
B. Encourage students to ask and answer questions themselves.
C. Evaluate and monitor student progress.
D. Improve the instructor's active listening skills.
Two students begin questioning an instructor at the same time. Which student should be allowed to proceed FIRST?
A. The instructor should randomly choose
B. The student who arrived late
C. The female should be given priority
D. The most insistent of the two
During classroom instruction, a trainer notices that one of the students is disconnected. Which of the following actions should the trainer take?
A. Direct a question to the student to engage them in the class
B. Approach the student's manager about the problem
C. Avoid the student since they indicate they do not want attention
D. Assign a short assessment during instruction
An instructor is assigned to deliver training with several objectives that require a team approach. Which of the following seating configurations would BEST encourage participants to work together in teams?
A. Round tables
B. U-shaped seating
C. Assigned classroom seating
D. Rectangular tables
An instructor has developed a customized virtual training course for a company. The instructor has procured all of the equipment and materials, and all tests have been successful. Which of the following should the instructor do NEXT?
A. Conduct research on the company
B. Send login information to the learners
C. Determine the training needs of the company
D. Ask the learners to complete a course evaluation
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