While conducting a lab exercise a learner states that they cannot complete the lab due to lack of confidence. Which of the following options is the BEST way to handle this situation?
A. Give the learner encouraging comments.
B. Assign an easier lab to increase the learner confidence.
C. Recommend that the learner take a pre-requisite class to increase their confidence.
D. Give the learner extra materials to practice the exercise.
An instructor is conducting a review of written instructions and is aware that the preferred learning style of one of the learners is kinesthetic. Which of the following is the BEST choice for the instructor?
A. Adjust the delivery of the review to include more graphs and charts as part of the exercise.
B. Administer an exam to verify learner's knowledge of the material.
C. Deliver the curriculum as defined in the documentation so that the rest of the class does not fall behind.
D. Adjust the delivery of the review to include a demonstration as part of the exercise.
Pause at an appropriate place during a presentation can contribute to: (Select TWO)
A. Reviewing the material
B. Maintaining consistent behavior
C. Adding emphasis to a statement
D. Pronouncing words properly
E. Assessing learner's level of interest
An instructor has introduced a new module with a short lecture, discussion, and a demonstration of the procedure the learners are expected to perform. While moving around the room to observe, the instructor sees several groups making the same error. Which of the following is the BEST response?
A. Separately inform each group what they are doing wrong and how to correct it.
B. Continue observing the groups letting them discover the error and how to correct it.
C. Give hints to the groups making the error to help them correct it.
D. Get the attention of the class to clarify everyone's understanding of the procedure.
An instructor is presenting to a class and notices that a particular learner is not paying attention; however, when the instructor gives a pop quiz, this learner earns the best grade. Which of the following BEST describes the situation?
A. The quiz did not cover the class concepts effectively
B. The learner has mastery of the information tested.
C. The quiz motivated the learner.
D. The answers to the pop quiz were distributed prior to class
An instructor is delivering a course session that has a small amount of content and an adequate amount of time. Which of the following question types is BEST for this situation?
A. Closed-ended
B. Guiding
C. Open-ended
D. Hypothetical
Which of the following would be on an evaluation when seeking feedback concerning courseware material used during a class?
A. Design of the courseware materials
B. Accuracy of the courseware
C. Cost of the courseware
D. Instructor's use of the courseware
The Human Resources department is conducting a class for new employees when the air conditioning stops working. Which of the following should the instructor do FIRST?
A. Report the incident to the maintenance department
B. Tell the employees it is not unbearable and continue with the course
C. Cancel the class and reschedule the class for another time.
D. Continue on with the instruction ignoring the temperature issue.
An instructor is teaching a virtual class and notices that learner interaction has begun to taper off. A break was recently taken so fatigue does not seem to be the issue, but rather a lack of understanding. Which of the following should the instructor implement to help identify where learners are getting confused"?
A. Switching from lecture to a more visual training method.
B. Quiz the learners during the virtual session.
C. Conduct a quick review session.
D. Introduce supporting materials.
After a training class was completed, the instructor conducted several passive on the job observations of each learner who attended the class. Which of the following is the primary benefit of the observations?
A. It measures the application of the skills taught.
B. It validates the quality of the course material.
C. It requires the learners to use what they learned.
D. It helps to reinforce the learning concepts.
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