Salesforce Salesforce Certifications ADM-211 Questions & Answers

• Question 61:

  Explain the 4 primary steps in the typical de-dupe process

  Correct Answer: Check the answer in explanation.

  1.

  Establish what qualifies as a duplicate.

  2.

  Find a common identifier.

  3.

  Determine which other fields and methods can be used to de-dupe.

  4.

  Merge the losing records into the winning record.

• Question 62:

  How can you create a separate dashboard for each user and have it only visible to that user?

  Correct Answer: Clone the dashboard and put it in a separate folder that is only accessible to that user.

• Question 63:

  How can you measure adoption beyond the number of logins?

  Correct Answer: Check the answer in explanation.

  1.

  Track how often users are using new features after training sessions.

  2.

  Run spot checks on data, track usage with regards to the financial calendar (last minute entries versus consistent usage).

  3.

  Track training sessions in SFDC.

• Question 64:

  How can you take away a user's ability to run reports while allowing them to view dashboards?

  Correct Answer: Remove the "Run Reports" and "Create and Customize Reports" profile permissions. This will still allow the user to view dashboards.

• Question 65:

  Describe the properties and considerations for Master Detail Relationship records/fields.

  Correct Answer: The relationship field is required on all detail records. Once the value of the relationship field has been saved, it cannot be changed. The ownership and sharing of a detail record are determined by the master record. When a user deletes the master record, all detail records are deleted. You can create rollup summary fields on the master record to summarize the detail records.

• Question 66:

  Describe the some symptoms of a sharing model that is too private.

  Correct Answer: Check the answer in explanation.

  1.

  Lots of duplicate records

  2.

  Users consistently have to manually share records

  3.

  There are a large number of sharing rules

  4.

  Admins have lots of requests for more record access

• Question 67:

  Describe the use cases for Delegated Administration

  Correct Answer: Check the answer in explanation.

  Create /edit users and reset passwords Create default sales teams Create personal groups for users Assign users to specified profiles Login as a user who has granted login access Manage custom objects They help to assign routine admin tasks to others Take the weight off of other Application

• Question 68:

  Describe the difference between an email template and a mail merge template:

  Correct Answer: Mail Merge - done in outside application, paper-driven Email Template- sent from the application via email

• Question 69:

  Describe the differences between Case and an If function?

  Correct Answer: Check the answer in explanation.

  Case Checks a given expression against a series of values. If the expression is equal to a value, returns

  the corresponding result. If it is not equal to any values, it returns the else _result.

  IF Determines if expressions are true or false.

  Returns a given value if true and another value if false.

• Question 70:

  Describe the differences between Visual force and s-controls?

  Correct Answer: Check the answer in explanation.

  S-Controls:

  1.

  Written in Ajax and run on the client

  2.

  Hard-coded - can't reuse

  3.

  Logic and presentation mixed

  Visual Force:

  1.

  Written in HTMLand Apex, run on the server

  2.

  Component model - can reuse code

  3.

  Logic and presentation separated