Salesforce Salesforce Certifications ADVANCED-ADMINISTRATOR Questions & Answers

• Question 131:

  Universal Containers wants to implement a new entitlement process for premier support accounts. This support includes phone contact with the customer every 24 hours from the time the case is created for as long as it remains open. How should an administrator configure this requirement?

  A. Create an independent milestone

  B. Configure an escalation rule

  C. Build a sequential milestone

  D. Enable milestone tracker

  Correct Answer: D

• Question 132:

  Universal Containers wants to create a Job Application custom object related to a Job Posting custom object. They would alsolike a no-code solution to calculate the number of Job Applications for each Job Posting. What type of field should an administrator create on the Job Application to enable this functionality?

  A. Formula

  B. Lookup

  C. Roll-up Summary

  D. Master-Detail

  Correct Answer: B

• Question 133:

  The finance director at Cloud Kicks asks the administrator for an exception report that shows all B2C accounts that are missing the credit card number. Thecredit card number is a classic encrypted field. What action should the administrator take to meet this requirement?

  A. Add 'View Encrypted Fields' to a permission set assigned to Finance and system administrators and a summary report filtered by credit card number.

  B. Unmask the encrypted credit card number field to make it available and add a custom filter to a report where credit card number is blank.

  C. Build a custom checkbox called Has Credit Card' that Finance checks when a credit card is recorded and a tabular report filtered on the checkbox equal to false.

  D. Create a summary report that includes a cross-filter to the Account object with a sub- filter for credit card number equal to null.

  Correct Answer: C

• Question 134:

  Universal Containers wants to create a Feedback___c custom object related to Account and ensure all feedback records are owned by the same user as the Account owner. How should an administrator relate Feedback___c to Account?

  A. Create a hierarchical field on Feedback__c.

  B. Create a junction object between Account and Feedback__c.

  C. Create a master-detail field on Feedback__c.

  D. Create a lookup Account field and filter on Feedback__c.

  Correct Answer: A

• Question 135:

  Northern Trail Outfitters has five delegated administrators and two system administrators. There have been a couple of cases reported that login settings for sales reps have changed. Where would the administrator find what settings have been changed?

  A. Login history

  B. Debuglog

  C. Field history tracking

  D. Setup audit trail

  Correct Answer: C

• Question 136:

  Cloud Kicks wants to understand the implications ot archived Activities.

  Which two considerations should an administrator communicate regarding archived Activities?

  Choose 2 answers.

  A. Archivedactivities are deleted after 365 days.

  B. Closed tasks created more than 365 days ago with no due date are archived.

  C. Events created more than 365 days ago are archived.

  D. Events that ended more than 365 days ago are archived.

  Correct Answer: AC

• Question 137:

  Universal Containers has implemented a custom process related to products. They have a custom object called Draft Product. Once a Draft Product is approved, automation is needed to create a new Product record and delete the original

  Draft Product record.

  Which two options would meet this requirement?

  Choose 2 answers.

  A. Flow that calls a Process Builder

  B. Process Builder that calls Apex

  C. Process Builderthat calls a Flow

  D. Process Builder that calls a workflow Rule

  Correct Answer: BC

• Question 138:

  Universal Containers has three different profiles for the support desk. The VP of Support requests permission to only reassign profiles for support desk users. How should this access be granted?

  A. Delegated administration access to the three profiles.

  B. The manage users permission to the profile.

  C. The administrator profile.

  D. A permission set with the manage users permission.

  Correct Answer: C

• Question 139:

  When a sales rep at Northern Trail Outfitters tries to submit a discount request on an opportunity they receive an error. Which two considerations would cause this error? (Choose two.)

  A. The approver assigned in the process is inactive.

  B. The approval process is assigned to a queue.

  C. A validation rule prevents the field update.

  D. The field updated is on a cross-object.

  Correct Answer: CD

• Question 140:

  The sales VP wants to see the custom Bonus Amount field summed to the Amount level; however, the ability to create a summary field is grayed out. Which adjustment does the administrator need to make in order to utilize a custom summary field?

  A. Reorder columns.

  B. Create bucket field.

  C. Add data grouping.

  D. Add filter logic.

  Correct Answer: B