Salesforce Salesforce Certifications ADVANCED-ADMINISTRATOR Questions & Answers

• Question 81:

  An administrator has a request to create a Next Steps field for users to document what they need to do next on a lead. The field should allow users to format the text and be mapped to an opportunity when converted. What type of field will satisfy these requirements?

  A. Formula (Text)

  B. Text Area (Long)

  C. Text Area

  D. Text Area (Rich)

  Correct Answer: D

• Question 82:

  At Ursa Major Solar, several different planetary teams handle leads depending on which planet the lead is coming from. While most of the teams only need a few fields filled out to work the lead, the Jupiter teamrequires additional information

  to be filled out, such as which moon the lead is coming from. The administrator needs to automate which team is allocated the lead record based on the planet and ensure that every team has all of the information they need.

  Which two features will satisfy these requirements?

  Choose 2 answers

  A. Assignment Rules

  B. Validation Rules

  C. Matching Rules

  D. Workflow Rules

  Correct Answer: AC

• Question 83:

  The VP of sales atUniversal Containers has reported that users are changing the stage of opportunity records that they do not own. The VP wants only the owner of an opportunity to be able to change the stage of an opportunity-wide Default are set to pubic read/write.

  Whichvalidation rule should the administrator use to allow only the record owner to edit the stage field?

  A. AND(PRIORVALUE (StageName), Ownerid < >; $user,id)

  B. AND(ISCHANGED(StageName) < >; $user.id)

  C. NOT(ISCHANGED(StageName) , ownerid = $user.id)

  D. NOT(PRIORVALUE(StageName) , Ownerid = $user.id)

  Correct Answer: B

• Question 84:

  A user accidentally created a duplicate opportunity and isunable to delete the duplicate record. What should an administrator do to troubleshoot this issue?

  A. Run a report of all opportunities to identify other possible duplicates.

  B. Check the user profile permissions on the Opportunity object to see if they have permission to delete.

  C. Advise the user to mark the duplicate opportunity Closed Lost and keep it in the system.

  D. Change the user's profile to System Administrator so they have full permissions to delete object records.

  Correct Answer: C

• Question 85:

  AW Computing has several service plans it offers with its laptops. Management wants the sales team to focus on bringing in new business and to have the creation of the renewal opportunity for the service plans happen automatically.

  What approach should theadministrator take to automate the renewal process7

  A. Configure a time-based workflow to send an email reminder to the sales rep when the service plan expires.

  B. Create a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.

  C. Create a validation rule to prevent the rep from closing the opportunity until a renewal is associated.

  D. Configure a flow that will create the renewal based on the closed-won date and opportunity line items.

  Correct Answer: D

• Question 86:

  Ursa MajorSolar's administrator has configured multiple record-triggered flows to run before or after the record is saved on the Account object.

  What should the administrator consider when a record-triggered flow executes first?

  A. Assign the highest priority to therecord-triggered flow which should execute first.

  B. The flow with the longest execution time will execute first.

  C. The flow with the shortest execution time will execute first.

  D. The order in which those flows are executed is not guaranteed.

  Correct Answer: D

• Question 87:

  If you wanted to make a report that shows sales growth yearover year, which logical command would you use?

  A. priorval custom field

  B. prevGroupVal

  C. Parentgroupval

  D. preVal

  Correct Answer: B

• Question 88:

  Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience.

  What should an administrator recommend?

  A. Create a screen flow to pull all related opportunities onto one page.

  B. Enable Subtab Record Browsing in the Setup menu.

  C. Configure Split Lit Views.

  D. Implement Service Console.

  Correct Answer: D

• Question 89:

  Ursa Major Solar has a global customer base. Recent issues with customs have greatly delayed shipping to Canadian customers. While the Country field is already on the page layout, the sales team wants Canadian customers highlighted as a potential challenge for fulfillment until the shipping issue is resolved.

  How should the administrator solve this issue?

  A. Modify thepage layouts to move the Country field into its own section.

  B. Add a rich text component to the Lightning page. Use conditional visibility to only show the component if the account is Canadian.

  C. Create an in-app guidance prompt for Canadian records.

  D. Create a new record type and page layout for Canadian customers, ensuring their pages look different.

  Correct Answer: C

• Question 90:

  The VP of finance noticed incomplete information on the record that indicates if the borrower was approved or offered an alternate product. This information is collected mid- way through the sales cycle in a picklist. How should the administrator ensure this Add is completed prior to dosing the opportunity?

  A. Create a workflow rule.

  B. Make the field required in field-level security.

  C. Create a validationrule,

  D. Make the field required on the page layout.

  Correct Answer: C