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Salesforce Advanced Cross Channel Accredited Professional

Exam Details

  • Exam Code
    :ADVANCED-CROSS-CHANNEL
  • Exam Name
    :Salesforce Advanced Cross Channel Accredited Professional
  • Certification
    :Salesforce Certifications
  • Vendor
    :Salesforce
  • Total Questions
    :40 Q&As
  • Last Updated
    :Apr 09, 2025

Salesforce Salesforce Certifications ADVANCED-CROSS-CHANNEL Questions & Answers

  • Question 21:

    What is prerequisite for email/web recommendations: select 2

    A. collect tracking code

    B. catalog

  • Question 22:

    Benefit of IS(advanced real-time personalization across various channel, unified customer profile) ---

    A. Understand, decide act

    B. Listen, Understand , Act

  • Question 23:

    What is the prerequisite to create advertising studio audience:

    A. Create advertising/business account on the required and network and setup the ad account integration in MC

    B. Set user opt in data.

    C. There is no prerequisite as all setup is done.

  • Question 24:

    What user permission is required to configure SSO in social studio.

    A. Super user

    B. full user

    C. custom user

    D. limited user

  • Question 25:

    What is true about Einstein engagement frequency (EEF). Select 3

    A. EEF uses only commercial send data not transactional

    B. The model uses data available only in your account

    C. Used to determine correct no of mails to be send so that there are less unsubscribes due to email fatigue. email fatigue.

    D. It uses last ISO days engagement data

  • Question 26:

    How are profiles merged In IS:

    A. Once a day

    B. Probabilistic matching

    C. Deterministic matching on matched identities

  • Question 27:

    3 possible reasons why a SMS message would fail to reach users mobile? (select 3 options)

    A. switched off

    B. SMS sent to landline number

    C. mobile is in another call

    D. out of cellular network coverage

    E. Low battery

  • Question 28:

    Where to create topic profiles in command center?

    A. command center

    B. social automate

    C. social admin

  • Question 29:

    What is the fastes way to add a classification to a post?

    A. Macro

    B. Add classification manually to each post.

    C. Classification cannot be added to a post

  • Question 30:

    What data is there in mobile connect demographics, select3

    A. City

    B. Region

    C. Email

    D. First name

    E. channel

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