Salesforce Salesforce Certifications ADX-271 Questions & Answers

• Question 171:

  Company X has created a community and wishes to change the branding to match their website. Which 3 actions could they take.

  A. Import the company logo and a custom color palette will be generated

  B. Use custom CSS

  C. Link to an external website and the CSS will be automatically generated

  D. Use HEX values within the color swatch

  Correct Answer: ABD

• Question 172:

  Universal Containers wants to launch a Community where customers can complete a registration form to gain access to the Community. How should a Salesforce Admin add this capability to the Community? Choose one answer

  A. Implement a Web-to-case form to capture user details and use case details to create a Community user

  B. Create a publically accessible custom page with the registration details and add a link to the Community login page

  C. Use the registration form in the company website and allow users to register

  D. Enable the option Allow External Users to Self-register in the Community Management page

  Correct Answer: D

• Question 173:

  Northern Trail Outfitters has a Customer Community for viewing discussions and Knowledge articles. The Customer Support team needs to add custom fields on articles for internal comments and additional references. What is the most efficient way for the Salesforce Admin to hide the custom fields from customers? Choose one answer

  A. Create separate articles without these custom fields for the Customer channel and include in the Community

  B. Update the customer profile by removing access to these custom fields on all article types

  C. Override the article detail page with a custom Visualforce page and hide these custom fields for customers

  D. Modify the article detail page with custom Lightning Components that hide these custom fields

  Correct Answer: B

• Question 174:

  A Salesforce Admin needs to add Reputation to the home page in the Customer Service Napili Community. Reputation points and levels have been created. What should the Salesforce Admin do in Community Builder to accomplish this task? Choose one answer

  A. Add a generic component and name it Leaderboard

  B. Enable Chatter for the Customer Service Napili Community

  C. Drag and drop the Reputation Leaderboard component onto the home page

  D. Create a custom Lightning component and add it to the home page

  Correct Answer: C

• Question 175:

  Universal Containers is launching a Community to drive their channel sales. The requirements are as follows: • Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect. This integration does not exist today.• Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org. • External partner users must be able to configure the quote using the pricing and quoting tool from the Community. • The pricing and quoting tool must support Community users. • Universal Containers owns licenses for Salesforce Connect. What are the two most efficient ways for a Salesforce Admin to accomplish this task? Choose two answers

  A. Integrate the Back-Office Legacy System using custom code development.

  B. Integrate the pricing and quoting tool by configuring external users to make it available in the Community

  C. Integrate the Back-Office Legacy System using Salesforce Connect

  D. Integrate the pricing and quoting tool by creating custom code to make it available in the Community

  Correct Answer: BC

• Question 176:

  Universal Containers rolled out a Community in the Customer Service Napili template for their employees. The CEO has the following requirements: • All employees can participate in discussions within the Community. • Create a Chatter group for corporate announcements where all employees can participate and comment. • The posts in this group should be visible in the feed of all employees. How should the Salesforce Admin accomplish this task? Choose one answer

  A. Create a Chatter group in the internal org and create a trigger to make the posts visible to everyone

  B. Create a Chatter group in the Community and include all employees

  C. Create a Chatter group in the internal Salesforce org and include all employees

  D. Create a post on a custom object, Announcements that all employees follow

  Correct Answer: B

• Question 177:

  Universal Ketchup Containers are ready to start adding Members to their brand new Customer Plus Community. What steps would an administrator take to do this?

  A. Add the Member Profile to the Community

  B. Add the Member Profile to the Community then Navigate to the Contact Record and Enable the Contact as a Community User

  C. Add the Member Profile to the Community then Navigate to the Account record and enable Contact access to the Community

  D. Navigate to the Contact Record and Enable the Contact as a Community User

  Correct Answer: B

• Question 178:

  You have identified all the topics for your Community, as great as they all are, you need to specific the featured topics, where do you navigate to do this?

  A. Community Manager

  B. Force.com Site Settings

  C. Community Builder

  D. Sites Settings

  E. Community Settings

  Correct Answer: A

• Question 179:

  Universal Condiments want to recognize active and respected Community Members with special Community types post on the reputation points that they are acquiring through their interactions within the Community. What feature is a good fit for Universal Condiments requirement?

  A. Reputation Types

  B. Reputation Categories

  C. Reputation Groups

  D. Reputation Levels

  E. Reputation Ranks

  Correct Answer: D

• Question 180:

  Why would you modify the Head Markup of a Salesforce Community? [Choose 3]

  A. To add Custom JavaScript blocks

  B. To add SEO meta tags

  C. B and C

  D. To modify the community colour palate

  E. To add References to external JavaScript files

  F. To enable single sign on

  Correct Answer: ABE