Exam Details

  • Exam Code
    :ADX-271
  • Exam Name
    :Salesforce Certified Community Cloud Consultant
  • Certification
    :Salesforce Certifications
  • Vendor
    :Salesforce
  • Total Questions
    :293 Q&As
  • Last Updated
    :Apr 11, 2025

Salesforce Salesforce Certifications ADX-271 Questions & Answers

  • Question 161:

    Which three Salesforce editions/user license combinations allow external users to access a Community on Salesforce1? Choose 3 answers.

    A. Performance Edition/Customer Community.

    B. Professional Edition/Customer Community.

    C. Database.com Edition/ Customer Community.

    D. Unlimited Edition/Customer Community.

  • Question 162:

    Universal Containers needs to match the colour scheme of their Customer Service (Napili) Template-based Community with Universal Containers' branding colours.

    What is the most efficient way to accomplish this task?

    A. Select an available colour scheme inside the Branding Editor that most closely matched the company's branding colours.

    B. Download HTML/CSS from the company's website and upload it inside the Community Builder.

    C. Upload the company logo to generate a colour palette that matched the company's branding colour.

    D. Get HEX codes for branding colours from the company's website and manually add them inside

  • Question 163:

    Universal Containers built a Customer Community on the Customer Service (Napili) Template. They want the global search box to return 10 results instead of 5.

    Where should the Salesforce Admin set the number of search results to 10?

    A. In the Community Management search page.

    B. In the Community Builder site global settings page.

    C. In the Community Management preferences page.

  • Question 164:

    Universal Containers is launching a Community with the following requirements:

    -Branding requirement is limited to logo and font.

    -Configurable Navigation with the option to navigate to custom objects and records.

    -Access to articles is limited per Date Category Visibility.

    Which template should the Salesforce Admin use to build this Community that will natively support these capabilities?

    A. Kokua

    B. Koa

    C. Customer Service (Napili)

  • Question 165:

    Universal Containers needs to create a Navigation link to the company's website inside their Customer Service (Napili) Template-based Community.

    Which standard functionality should be used to accomplish this task?

    A. Upload an HTML header in Community Management with Javascript that contains a link to the external website.

    B. Create a rich text field inside the Navigation object and include the website URL as an href link.

    C. Create a Navigation menu item inside Community Builder with External URL type.

  • Question 166:

    A Salesforce Admin needs to enable public access, such that Community collaboration features are accessible to guest users.

    How should the Salesforce Admin perform this task?

    A. Create public-free web pages and use Community only for authenticated users.

    B. Create Force.com sites and update guest user login access.

    C. Allow users to access the Community with guest user login credentials.

    D. Enable "Public can access the community" checkbox under General Settings in Community Builder.

  • Question 167:

    Universal Containers needs employees who already have access to Salesforce to get access to a

    Customer Community they have just launched. The employee Salesforce profiles have been added to the

    Community.

    What should the Salesforce Admin do to give employees access to the Customer Community?

    A. Add public access to Chatter to the profile.

    B. Assign the Customers Community app to the Salesforce user profile.

    C. Request that employees with Salesforce access register as Community users.

    D. Enable the "View Global Header" permission for Salesforce users.

  • Question 168:

    Universal Containers is building a Community to drive channel sales. They have 2,000 partner accounts. The high-level capabilities for their partners are as follows:

    -Partner users should NOT be able to access accounts and cases that they do NOT have access to.

    -A Partner user must be able to create cases for all accounts in their account hierarchy irrespective if they are parent of child account.

    -

    Partner users must be able to collaborate within the private groups they are members of. What are two ways the Salesforce Admin should fulfill these requirements? Choose 2 answers.

    A.

    Create a Criteria-based Sharing Rule with read/write access on the Account and Case Object.

    B.

    Set External User Organisation Wide Defaults to Private on the Account and Case Object.

    C.

    Configure an Owner-based Sharing Rule on the Account and Case Object.

  • Question 169:

    Universal Containers needs to provide Community access to a select set of customers. Customers will NOT be asked to register.

    In which two ways can a Salesforce Admin accomplish this task? Choose 2 answers.

    A. Use external ETL tools to extract customers and load into Salesforce.

    B. Use the Salesforce Community User API to create Community users.

    C. Use the Data loader to extract the customers and upload the customers to be set up as Community users.

  • Question 170:

    You are planning to launch a Customer community and many of your customers are active on Facebook and Twitter. What are the steps to enable Social Sign on in Salesforce Communities?

    A. Go into the Community Manager >> Settings >> Login and select which social networks you wish to allow for authentication.

    B. Select OpenID Connect from the Auth Provider Options in the Setup Menu and then go into Community Builder to enable them

    C. Select Facebook and Twitter from the pre-built connectors under Auth Providers within the setup menu and then go into Community Manager to enable them

    D. Download the Social Signon Lightning Component for each social network and then configure them in the Community Builder

    E. Select Facebook and Twitter from the pre-built connectors under Auth Providers within the setup menu

    and then go into Community Builder to enable them

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