Salesforce Salesforce Certifications ADX-271 Questions & Answers

• Question 71:

  Universal containers (UC) wants to make sure its brand is applied to the Chatter notification emails sent to users from the Community. Which three aspects can UC customise on these types of emails? Choose 3 answers Select one or more of the following:

  A. Sender's email address

  B. Logo

  C. Email format

  D. Fonts

  E. Footer text

  Correct Answer: ABE

• Question 72:

  Universal Containers (UC) wants to collaborate with key members of their strategic Partners on deals and marketing initiatives. Sensitive information needs to be shared with confidence, and major opportunities must be tracked. No other Partners can have visibility to this collaboration. Different UC employees have access to different collaboration efforts. How should the Administrator meet these requirements? Select one or more of the following:

  A. Set up Unlisted Chatter groups and make the UC account manager the owner

  B. Set up Private Chatter groups and make the UC account manager the owner

  C. Build a custom Lightning Component and enable the sharing attribute

  D. Configure a Collaboration object with manual sharing

  Correct Answer: A

• Question 73:

  The Community adminstrator at Universal Containers has received reports from users about mnot being able to see each other in the People tab. However, users are able to view other's conversations within groups of which they are a part. Why are users unable to see each other in the People tab? Select one or more of the following:

  A. External users cannot view each other within Partner Communities

  B. Users did not approve each others' Friend Requests within the Community

  C. External users can only view each other if they are in the same Account

  D. The Administrator has deselected Community User Visibility

  Correct Answer: D

• Question 74:

  An organisation's administrator is tasked with setting up and configuring Reputation within a new community. Per the provided requirements, there should be 5 (five) total reputation levels and the point range of the highest level must start at 5001 points. Which three tasks must occur in order to successfully deploy Reputation, per the requirements? Choose 3 answers Select one or more of the following:

  A. Provide a custom name for each reputation level

  B. Upload a badge image for each reputation level

  C. Remove and add reputation levels as required

  D. Enable setup and display of reputation levels

  E. Configuration point ranges for the levels

  Correct Answer: CDE

• Question 75:

  -Encourage collaboration among architects and builders

  -Ensure that members have access to technical expertise about the structural capabilities and limitations of containers

  -Facilitate the exchange and discussion of design ideas

  Which three actions should the Admin take prior to launch? Choose 3 answers Select one or more of the following:

  A. Set up reputation levels that help users to identify people with greater expertise and incentivise participation

  B. Establish moderation rules and processes for addressing flagged content

  C. Make sure customers are members of only the Architect and Builder Community

  D. Test the member profile permissions to make sure they are able too find and post relevant information

  E. Load test Chatter groups to make sure file and member counts won't be exceeded

  Correct Answer: BC

• Question 76:

  The security model for Universal Containers in Private for the Case object. When a support case is raised by a user with the Customer Community licence, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases? Select one or more of the following:

  A. Use the role hierarchy

  B. Use a Public Group

  C. Use a Sharing Set

  D. Use a Share Group

  Correct Answer: C

• Question 77:

  Universal Containers builds their customer Community on Customer Services Templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation? Select one or more of the following:

  A. From the Community Workspaces

  B. From the All Communities setup page

  C. From the Community Builder

  D. From the Community site

  Correct Answer: A

• Question 78:

  Universal Containers has a Community for their partners. They would like to add a new partner company

  and grant their users access to the Community. What is the first step the Salesforce Admin must complete

  to set up the partner users?

  Select one or more of the following:

  A. Add partner contacts to the Community as members

  B. Create the account and enable it as a partner account

  C. Allow partner users to self-register and gain access

  D. Create a partner profile for the company

  Correct Answer: D

• Question 79:

  Universal Containers is leveraging Salesforce Files and needs to make it available to customer Community

  users.

  Which users will be able to edit and delete Salesforce Files based on their licence? Select one or more of

  the following:

  A. Users with the Lightning External App licence

  B. Users with the Customer Community Plus licence

  C. Users with the High Volume Customer Portal Licence

  D. Users with the Customer Community licence

  Correct Answer: B

• Question 80:

  Universal Containers (UC) has a great user interface for their Customer Community Knowledge Base. UC has multiple Communities and wants to use the same user interface for each Knowledge Base in all of these Communities. Which step should the Community Cloud consultant take to meet this requirement? Select one or more of the following:

  A. Recreate the Knowledge Base page in all Communities

  B. Create a link to the Knowledge Base in all Communities

  C. Merge the Communities unto the Community that has the Knowledge Base

  D. Export the page and select it when creating a new page in all Communities

  Correct Answer: D