Salesforce Salesforce Certifications ADX-271 Questions & Answers

• Question 81:

  Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers. Which Community template should the Community Cloud consultant recommend? Select one or more of the following:

  A. Partner Central

  B. Salesforce Tabs + Visualforce

  C. Customer Service

  D. Customer Account Portal

  Correct Answer: C

• Question 82:

  niversal Containers (UC) wants Lightning Experience enabled employees who have Salesforce user licences to access a Community. The employee profiles have been added to the Community membership. How should the Community Cloud Consultant educate employees on how to access the Community? Select one or more of the following:

  A. Recommend employees use a separate username for Community access

  B. Advise employees to use the "Login in as" functionality

  C. Direct employees to the App Launcher

  D. Direct employees to the global header

  Correct Answer: C

• Question 83:

  A Salesforce Admin enables "Allow members to Flag" in Community Workspaces. Which two content types can members flag as inappropriate? (Choose two.)

  A. Posts and Comments

  B. Topics

  C. Files

  D. Articles

  Correct Answer: AC

• Question 84:

  Universal Containers (UC) has built a Community in a sandbox where it is in Active status. UC is getting ready to deploy the Community in production where it is currently Inactive. UC wants to ensure the welcome email is only sent to users after the Community is changed to Active status. Which three options should be validated to ensure the welcome email is not sent out ahead of schedule? Choose 3 answers Select one or more of the following:

  A. Turn the sandbox Community to Inactive status before deploying the metadata to production

  B. Add the Community user profile(s) as members of the Community before activating production

  C. Uncheck "Send Welcome Email" in production Workspaces before deployment

  D. Deploy the changes to production using change sets to disable the welcome email

  E. Change the Community membership of sandbox Community users from Profiles to Permission Sets

  Correct Answer: CD

• Question 85:

  Northern Trail Outfitters launched a Lightning Community for its partners. Partners need to see list of

  Opportunities when they log in to the Community. What should the Salesforce Administrator do to fulfil this

  request?

  Select one or more of the following:

  A. Configure Opportunity as the default landing page in Community Settings

  B. Enable the Opportunity page as the landing page in Community Builder

  C. Set the Opportunity object page as the landing page in Community Builder

  D. Add the List View Lightning Component to the Home Page

  Correct Answer: D

• Question 86:

  Northern Trail Outfitters launched a Community using the Customer Service template. Community users have requested quick access to the Projects custom object in the Community navigation. The Community user profile has Read access on this object. Which three actions should a Community Cloud consultant take to fulfil this request? Choose 3 answers Add a menu item to the Navigation Menu component Define an External URL menu item type pointing to the Project list page Select the list view that appears on the Project landing page Create a web tab for the Project object through Tabs in Setup Define a Salesforce Object menu item type for the Project object

  A. Export the Customer Community template in the Builder Settings

  B. Select the created Bolt solution in the Community Creation wizard

  C. Select the created Bolt solution in the Builder Themes

  D. Define the name, images, and features of the template

  E. Export the Customer Community using Site.com Studio

  Correct Answer: ABC

• Question 87:

  A coffee Company has created a Knowledge Base around its products and their usage. Prospective customers need to search for products and view community discussions. Current customers should be able to register and discuss the products they purchased. The coffee company will use the Asset object to track registered products. How should the coffee company's administrator meet these requirements?

  A. Create a public community for the Knowledge Base, and let current customers sign in to register products

  B. Create a private community for the Knowledge Base, and let all customers register themselves

  C. Create a public community for the Knowledge Base, and let current customers register products

  D. Create a public community for the Knowledge Base, and let current customers register products in private community

  Correct Answer: C

• Question 88:

  The Salesforce Administrator at Universal Containers has set up Topics. Universal Containers is going

  through a rebranding phase and wants to simplify Topics, but keep Articles that have been assigned to the

  Topics.

  How should the Salesforce Administrator accomplish this? Select one or more of the following:

  A. Merge similar Topics in Content Management Workspace

  B. Keep existing Topics and reassign Articles to newly created Topics

  C. Delete existing Topics and assign Articles to newly created Topics

  D. Mark old Topics as Inactive and assign Articles to the new Active Topics

  Correct Answer: A

• Question 89:

  Universal Containers recently launched a Lightning Community. Members can access articles and answer each other's questions. The company wants to make sure that the Community is providing a highly engaging experience for its members. How can the Administrator help measure of the engagement and adoption in the Community on an ongoing basis? Select one or more of the following:

  A. Create custom reports and dashboards, and share them with Community managers

  B. Configure Google Analytics for the Community

  C. Download and install a Community Management package from AppExchange

  D. Set periodic email delivery for standard reports and dashboards

  Correct Answer: C

• Question 90:

  Universal Containers needs to create a Community that meets the following requirements:

  -Self-Service Support Community, in which customer and partner users are community members

  -

  Partner users help Universal Containers by adding or resolving cases for their customers within the Community

  -

  Partner users need access to some standard objects except Leads, Campaigns and Opportunity Objects

  -Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers

  Which licence type should a Salesforce Administrator use for these Partner users? Select one or more of the following:

  A. Customer Community Plus licence

  B. Partner Community licence

  C. Employee Community licence

  D. Customer Community licence

  Correct Answer: B