Salesforce Salesforce Certifications COMMUNITY-CLOUD-CONSULTANT Questions & Answers

• Question 161:

  Universal Containers Community Manager needs to set up Reputation.

  Which two tasks should the Community Manager perform to meet this requirement? Choose 2 answers

  A. Create a custom Lightning component for Reputation and add it to the home page.

  B. Configure Reputation points and levels in the Community Management console.

  C. Add a Visualforce Reputation Leaderboard component.

  D. Add the Reputation Leaderboard component to a page in the Community.

  E. Enable Reputation in the Community.

  Correct Answer: BE

• Question 162:

  Universal Containers built a Community to expose Leads and Opportunities to their resellers.They set up partner accounts with two roles and granted Super User access to the Sales Executivesusers who are created at the top level of the account role hierarchy. Universal Containers has thefollowing requirements to expose dashboards to their partners:

  -

  Partners can NOT modify the dashboard

  -

  Partners only see data within their account

  -

  Partners see all the data on the partner account

  How should the Salesforce Admin fulfil these requirements?

  A. Select the Channel Manager as the running user for the dashboards

  B. Select the 'Run as logged in user option for the dashboards

  C. Select the Sales Executive as the running user for the dashboards

  D. Select the owner of the partner account as the running user for the dashboards

  Correct Answer: B

• Question 163:

  Universal containers want to make sure their customers can get access to their (authenticated) customer community on demand.

  What are the steps required to set up Community Self Registration?

  A. Enable Self Registration in the Community Builder and modify the Communities Self Registration APEX controller with the Community ID

  B. Enable Self Registration in Community Settings and modify the Communities Self Registration APEX controller with the Account ID

  C. Enable Self Registration in Community Settings and modify the Communities Self Registration APEX controller with the Community ID

  D. Enable Self Registration in Settings and modify the profile lookup to associate the profile to the new user on creation

  E. Enable Self Registration in the Community Manager and modify the Communities Self Registration APEX controller with the Account ID

  Correct Answer: E

• Question 164:

  Universal Containers recently built a Community for their customers. They would like to allow access Of files maintained in their Sharepoint Online with customers. Which Salesforce feature should the Salesforce Admin recommend?

  A. Content Library

  B. Files Connect

  C. Files Sync

  D. Chatter and Files

  Correct Answer: B

• Question 165:

  Northern Trail Outfitters launches a Community using the Napili template. Community members report that they do NOT have a menu option to navigate to see their invoices. The Salesforce Admin has validated the following on the Community user profile:

  Users Profile has Read Access on the Invoice Object Users Profile has a tab visible for Invoice Object.

  What should the Salesforce Admin do to troubleshoot this issue?

  A. Verify that the Navigation Menu in Community Builder has 'Type: Salesforce Object' and 'Object Type: Invoices.'

  B. Verify that the Navigation Menu in Community Management has 'Type: Salesforce Object' and 'Object Type: Invoices.'

  C. Verify that the Invoices tab is under the Selected tab in Community Management

  D. Verify that the Invoices tab is under the Selected tab in Community Settings Setup

  Correct Answer: B

• Question 166:

  Which three Lightning Components are available in Builder when customizing a home page? Choose 3 answers

  A. Related Topics List

  B. Feed Publisher

  C. Headline

  D. Search Results

  E. Home Page Tabs

  Correct Answer: ABD

• Question 167:

  A Salesforce Admin needs to build a self-service Community.

  Which three steps should the Salesforce Admin take before building the Community in Salesforce? Choose 3 answers.

  A. Configure a search for articles and discussions in the Community.

  B. Gather branding assets, including images and logo for the Community.

  C. Create email templates to be used in the community.

  D. Add discussions on topics that can be published in the Community.

  E. Enable the Service Cloud features to be used in the Community, including Knowledge and Case.

  Correct Answer: BCE

• Question 168:

  Universal Containers needs to add a page to their Customer Service Template-based Community. Authors will manually add the content to the page. What should be the first step to add this page to the site?

  Select one or more of the following:

  A. Create an object page

  B. Clone a standard page

  C. Clone an object page

  D. Create a standard page

  Correct Answer: D

• Question 169:

  Universal Containers has a Community for their partners. They would like to add a new partner company and grant their users access to the Community. What is the first step the Salesforce Admin must complete to set up the partner users?

  Select one or more of the following:

  A. Add partner contacts to the Community as members

  B. Create the account and enable it as a partner account

  C. Allow partner users to self-register and gain access

  D. Create a partner profile for the company

  Correct Answer: D

• Question 170:

  Northern Trail Outfitters launched a Lightning Community. Community members reports being unable to view the menu option to see their work orders. The Salesforce Administrator has validated the following: The user profile has read access to the work order object - The user profile has membership to the community What should the Salesforce administrator verify to troubleshoot this issue?

  A. Work Order is adding to the Navigation Menu in Community Builder

  B. Work Order is added to the navigation menu in administration

  C. The Work Order tile is added to Community workspaces

  D. The Work Order component is marked publicly viewable

  Correct Answer: A