Universal containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community.
- The existing Salesforce org (which hosts the community) has integration with the backend legacy system using Salesforce Connect
-Customer users only need to see their orders in the Community
-Orders are currently public read-only
- Customer users need to access fields that are already part of the existing integration
What two things should do Salesforce Admin do to meet these requirements?
A. Leveraging existing integration with the legacy system
B. Set the external users' organisation wide defaults to private for external order objects
C. Creating a new integration with the legacy system for customer users
D. Update the customer user profile and given the "view all" permission on the integration object
Universal Containers builds a Community with public access to Knowledge Articles and QandA. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom Object to Store Known Issues with an org-wide default sharing setting to Public Read/Write. unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do to troubleshoot this issue?
A. Enable "Public can access the community" checkbox under General Settings in Community Builder.
B. Add the Guest User profile to the members in Community Management.
C. Go to the Guest User profile and give to the Visualforce page.
D. Change the org-wide default sharing to Public Full Access.
Universal Containers sets up and publishes a Community. What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers
A. Select a Customer user record and select the Login option.
B. Choose Login to the Community as a user from the contact record in Salesforce.
C. Select the Community from the App Launcher as an internal user.
D. Log in as a customer to the Community with a Test customer login.
E. Preview the Community as a specific Community user in the preview mode of the Community builder.
During a recent review of their partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using.
Which two individual actions should a Community Cloud consultant recommend to address this issue?
A. Install a lightning Bolt template the AppExchange
B. Build custom HTML pages according to marketing specifications
C. Implement a custom theme for the Community
D. Build Visualforce pages and apply custom CSS
Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Customer Service (Napili) Template-based Community. They need to know if these Articles are helpful to customers when they search for help in the Community.
What is the most efficient way for a Salesforce Admin to get this information from customers?
A. Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article.
B. Create a customer survey using custom Lightning components and add it to the homepage.
C. Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.
D. Enable the article voting property on the Article Content component in the article detail page in the Community Builder.
Universal Containers want to drive engagement for its Community, and is encouraging users to watch videos and take training. Which three actions should a Community Cloud consultant take to create recommendations in the Community?
Choose 3 answers
Select one or more of the following:
A. Enter a description of the recommendation
B. Select a custom recommendation channel in the Marketing Cloud
C. Click "upload image" to include an image with your recommendation
D. Connect to the Einstein recommendation API
E. Enter a label for the button in the recommendation
What are the two most efficient ways for a Salesforce Admin to accomplish this task?
Universal Containers is launching a Community to drive their channel sales. The requirements are as
follows:
Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect.
This integration does not exist today.
Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce
org.
External partner users must be able to configure the quote using the pricing and quoting tool from the
Community.
The pricing and quoting tool must support Community users. Universal Containers owns licenses for
Salesforce Connect.
A. Integrate the Back-Office Legacy System using custom code development.
B. Integrate the pricing and quoting tool by configuring external users to make it available in the Community
C. Integrate the Back-Office Legacy System using Salesforce Connect
D. Integrate the pricing and quoting tool by creating custom code to make it available in the Community
What two things should the Salesforce Admin do to achieve this? Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members.
A. Find and install a Visualforce survey app from the AppExchange.
B. Create a new page, add the standard survey components, and publish.
C. Build custom Lightning survey components for the template.
D. Find and install a Lightning survey app from the AppExchange.
A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits. Which three actions should the Salesforce Admin take before the Community launches? Choose 3 answers
A. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules
B. Performance test the Community with a large number of members with increased activity
C. Test the Community for member activity, including cases and articles
D. Formalize the member registration process, including automating the account assignment or person account creation
E. Make sure customers are NOT members of other Salesforce Communities
Northern Trail Outfitters has recently launched a partner program to increase sales. The VP of Sales has the following goals:
-Drive more revenue from sales channels
-Allow channel partners to provide service to buyers
-Get deal visibility in real time
Which option should Northern Trail Outfitters consider to meet these requirements?
Select one or more of the following:
A. Guided selling for Community Cloud
B. CPQ for Community Cloud
C. Direct pricing for Community Cloud
D. Sales channels the Community Cloud
Nowadays, the certification exams become more and more important and required by more and more enterprises when applying for a job. But how to prepare for the exam effectively? How to prepare for the exam in a short time with less efforts? How to get a ideal result and how to find the most reliable resources? Here on Vcedump.com, you will find all the answers. Vcedump.com provide not only Salesforce exam questions, answers and explanations but also complete assistance on your exam preparation and certification application. If you are confused on your COMMUNITY-CLOUD-CONSULTANT exam preparations and Salesforce certification application, do not hesitate to visit our Vcedump.com to find your solutions here.