Exam Details

  • Exam Code
    :CRT-251
  • Exam Name
    :Certified Salesforce Sales Cloud Consultant
  • Certification
    :Salesforce Certifications
  • Vendor
    :Salesforce
  • Total Questions
    :869 Q&As
  • Last Updated
    :Mar 29, 2025

Salesforce Salesforce Certifications CRT-251 Questions & Answers

  • Question 101:

    Universal Containers is deploying a formal sales methodology while implementing salesforce. What should a consultant recommend to ensure the alignment of the sales methodology and Salesforce? Choose three

    A. Embed custom components within Salesforce to support the sales methodology.

    B. Override Salesforce user interface with the sales methodology user interface.

    C. Consider available sales methodology AppExchange applications.

    D. Develop data integration between salesforce and the sales methodology database.

    E. Configure Salesforce Standard and custom objects to support the sales methodology.

  • Question 102:

    Universal Containers requires its sales representatives to go through an internal certification process to sell certain groups of products. What could be done to prevent a sales representative from adding these products to opportunities if they are not certified to sell them? Choose 2 answers

    A. Use a separate price book for the products requiring certification and only share the price book to users who are I--I certified.

    B. Use a criteria-based sharing rule on products marked as requiring certification to only share the products to users who are certified.

    C. Use a validation rule on products marked as requiring certification to prevent them from being added to an opportunity.

    D. Use a validation rule on opportunity products to prevent them from adding products marked as requiring certification if they are not certified.

  • Question 103:

    Cloud Kicks wants to allow a single view of Contacts that belong to the same Account Hierarchy chain. How should the Consultant meet this requirement?

    A. Create a report to display all related Contacts.

    B. Navigate to the Account hierarchy page to view all related Contacts.

    C. Navigate to the default Contact Hierarchy Lightning Component on the parent Account.

    D. Enable the View All Child Contacts feature.

  • Question 104:

    Which two solutions should a consultant recommend if a sales process requires opportunities to have associated product line items before moving the opportunity to the negotiation stage? Choose 2 answers.

    A. Configure a validation rule that types the Has Line Item and Stage fields for the correct condition.

    B. Define a workflow rule that automatically defaults to a pricebook and product line item when selecting the negotiation stage.

    C. Ensure that all sales representatives have access to at least one pricebook when creating product lines.

    D. Configure the opportunity record types to enforce product line item entry before selecting the negotiation stage.

  • Question 105:

    UC is migrating data from a legacy system into Salesforce. The company needs to migrate lead, contact, and opportunity data from its legacy system and must be able to report on historical lead conversion for both legacy and newly created data. What is the recommended order for data migration?

    A. User, Lead, Opportunity, Account, Contact

    B. User, Contact, Account, Lead, Opportunity

    C. User, Opportunity, Account, Contact, Lead

    D. User, Account, Contact, Opportunity, Lead

  • Question 106:

    Sales management at Universal Containers needs to provide channel partners with easy access to approved product documentation. They also need to notify partners about the material revisions and updates. How can they achieve these goals in Salesforce?

    A. Enable Content in the Partner Community and enable Content email alerts for partner users.

    B. Enable the Document tab in the Partner Community and enable email alerts for partner users.

    C. Add the Content related list to the partner contact page layout and enable content delivery.

    D. Add the Content related list to the partner account page layout and enable content delivery.

  • Question 107:

    The Universal Containers sales team would like to track product shipments for each of its customers. The shipment tracking information is currently available in a back-end system, which the company plans to integrate with Salesforce. Which objects are relevant for this integration?

    A. Opportunity, opportunity product, contract, custom object-shipment status

    B. Lead, account, opportunity product, custom object-shipment status

    C. Opportunity, opportunity product, custom object-shipment status

    D. Lead, opportunity, product, custom object-shipment status

  • Question 108:

    Cloud Kicks has enabled quotas in collaborative forecasts.

    In which three ways can the quotas be managed for all users in forecast hierarchy?

    Choose 3 answers.

    A. Add/update quotas using DataLoader

    B. Add/update quotas using the Data Import Tool

    C. Setup -> Quotas -> Forecast Quotas

    D. Setup -> Forecast Settings -> Configure

    E. Upload quotas using API

  • Question 109:

    Northern Trail Outfitters (NTO) has configured a private sharing model for the following: * Accounts * Opportunities As part of NTO's sales strategy, each sales representative collaborates with the same set of individuals for each opportunity. How should sales representatives be given appropriate access to an opportunity?

    A. Enable opportunity team selling and have each sales representative configure his or her default opportunity team.

    B. Create a public group for each team and have the sales representatives manually share the opportunity with their respective group.

    C. Enable Chatter and configure a customer Chatter group for the opportunity to allow collaboration on ideas.

    D. Create a trigger for each sales representative that would automatically share the opportunity with his or her default opportunity team.

  • Question 110:

    10 Cloud Kicks has an external ERP system which stores product order information. Cloud Kicks wants to view those..the Account record in real time.

    Which solution should the Consultant recommend?

    A. Implement Salesforce-to-Salesforce Connect to get real-time product order information and add it as a ..

    B. Create a Lightning Component, and using REST integration, get the real-time product order information ..

    C. Create custom object product order information in Salesforce, run a nightly scheduler to get details from.. object as a related list on the Account.

    D. Implement Salesforce Connect and an external object to get real-time product order information and add .. related list on the Account.

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