UC and Global Shipping (GS) are affiliates of ABC Corporation. Both affiliates use separate instances of Salesforce and work independently but sell to some of the same customers. They would like to collaborate on the common customers but keep the data for other customers separate. What approach should a consultant recommend for implementing Salesforce to meet these requirements?
A. Set up a single Salesforce instance and maintain exclusive customer data using divisions
B. Use separate Salesforce instances and link shared records using Salesforce to Salesforce
C. Use separate Salesforce instances and link shared records using a customer community
D. Set up a single instance for ABC Corporation and set up partner communities for UC and GS
Universal Containers is following a traditional waterfall project delivery methodology. The analysis phase is complete with the sign-off of the requirements. What action should a consultant take to minimize changes in scope during the design and build phases? Choose 2 answers
A. Map solution design documents to system test scripts
B. Obtain customer sign-off on the solution design
C. Update requirements based on feedback from key stakeholders
D. Map business requirements to the solution design
Universal Containers has set the organization-wide default to public read-only for accounts, contacts, and opportunities. Activities are set to be controlled by the parent. The ABC corporation account is owned by a sales user whose profile grants to create, read, edit and delete access to accounts, contacts and opportunities. Based on this information, the owner of the ABC Corporation account record has the rights to take which actions?
A. Transfer ownership of related contacts and opportunities owned by other users
B. Share the account with other users through manual sharing and account teams
C. View, edit and delete related contacts and opportunities owned by other users
D. View, edit, and delete activities owned by other users directly related to the account
Universal containers has recently started using forecasting in collaboration with sales stages to better understand pipeline. All sales reps have submitted their forecasting numbers for approval. The VP pf sales is reviewing the forecast and sees that the open opportunity pipeline report contains a total of $25,000. The VP of sales then notices that there is $15,000 that is not included in the pipeline forecast summary. What should a consultant suggest as a possible reason for exclusion?
A. The 515,000 is business that had already been lost and, therefore, is excluded from the pipeline forecast summary
B. The $15,000 is business that is in the Best case category, which is excluded from the pipeline forecast summary
C. The $15,000 is business that is too new and has been assigned to the Omitted forecast category.
D. The S15,000 is business that is in the commit category, which is excluded from the pipeline forecast summary
Which roll-up summary fields supported between two Advanced Currency Management objects when enabling Advanced Currency Management?
A. Opportunity object to Opportunity object
B. Opportunity line object to Opportunity object
C. Opportunity object to Account In the default currency of the user's manager
D. Opportunity line object to Product object in the default currency of the organization
You have completed the configuration of Salesforce CRM for your client. You have a data set that is clean and ready to be migrated into Salesforce CRM. What should you do prior to loading this data set?
A. Set up delegated administrators
B. Deactivate users
C. Install a connector for Microsoft Office
D. Suspend workflow rules
Cloud Kicks has started its operations in Europe in addition to the U.S. The company has enabled advanced currency management to support both EUR and USD.
Cloud Kicks also has existing roll-up summary fields.
A. Where are currency related roll-up summary fields supported?
B. From the Opportunity line object to the Opportunity object
C. From the Object rolling up to the Opportunity object
D. From any custom object to the Opportunity object
E. From the Opportunity object rolling up the Account object
The sales management at UC is reviewing the quality of leads generated from marketing campaigns. What information is available to assist with this type of analysis? Choose 2 answers
A. Average number of activities required to convert leads to opportunities
B. Percentage of leads that could not be contacted due to bad data
C. Percentage of leads converted to opportunities
D. Average amount of time required to convert leads to opportunities
UC is purchasing smartphones and tablets for MS global sales team members. Sales management wants mobile access to key functionality, including collaboration, customer management, and opportunity management. What component of Salesforce Sales Cloud mobility should a consultant recommend to meet these requirements? Choose 2 answers
A. Salesforce Touch
B. Visualforce for mobile.
C. Native mobile applications.
D. AppExchange mobile plugin.
Universal Containers wants to measure revenue based on when individual Products are sold. What should a Consultant implement to meet this requirement?
A. Forecasting by Product Dates
B. Forecasting by Order Amount
C. Forecasting by Opportunity Amount
D. Forecasting by Schedule Date
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