What should you consider when migrating inactive campaigns?
A. Nothing. You should not migrate inactive campaign data
B. Determine which data is important based on ROI
C. Determine which data is important based on data amount
D. Consider how long they have been inactive
Which best describes the Salesforce Automation feature "Workflow/Approvals" ?
A. Ensures that we are tracking our progress towards the desired states.
B. Enforces the business process.
C. Identifies key stakeholders from the buy side.
D. Makes sure we recognize those involved in the sales process.
E. Allows to better automate the sales methodology.
F. Determines the sales stages of an organization
Which best describes the Salesforce Automation feature "Contact Roles" ?
A. Ensures that we are tracking our progress towards the desired states.
B. Enforces the business process.
C. Identifies key stakeholders from the buy side.
D. Makes sure we recognize those involved in the sales process.
E. Allows to better automate the sales methodology.
F. Determines the sales stages of an organization.
Which of the following descriptions best describe Chatter?
A. A tool for extending pricing proposals to customers
B. A content management tool for users who seek information
C. A library that allows access to documents
D. A collaboration tool
E. A data enrichment tool that maintains updated data
Universal Containers is using Salesforce and has set up a private sharing model. Sam is a sales executive who reports to John, a sales manager. Sam has ownership of the ABC Company account record and has created an opportunity for ABC Company. There is a sharing rule that allows the finance team to see all accounts and opportunities. Which statement is about data visibility is true?
A. John and Sam can see all of the same data
B. John can see all of Sam's data
Which best describes the Salesforce Automation feature "Sales Processes" ?
A. Ensures that we are tracking our progress towards the desired states.
B. Enforces the business process.
C. Identifies key stakeholders from the buy side.
D. Makes sure we recognize those involved in the sales process.
E. Allows to better automatic the sales methodology.
F. Determines the sales stages of an organization.
A Campaign Call-Down report justifies the spend on programs; helps to know who to target for future campaigns; shows the relations to sales data, lead data, and analysis of campaigns; and reflects how customer community interacts and how it affects sales. Who would benefit most from the idea that this report justifies the spend on programs?
A. VP Marketing
B. BI/Analytics
C. Marketing Executive
D. Campaign Manager
Sales reps shouldn't be able to edit certain opportunity fields after closed/won stage (fields reserved for sales ops).
A. Validation rule
B. Workflow rule
C. Modify all data privilege -> Sales Ops
D. Field level security
How can a sales organization address the "lag time" challenge?
A. By offering higher incentives to sales reps
B. By improving alignment with the marketing organization
C. By optimizing lead assignment and scoring
D. By avoiding the use of leads
An outsourced contact center is losing part-time agents to a nearby contact center that promotes flexible scheduling. Which support channel requires the smallest amount of agent work time?
A. Web to case
B. Email to case
C. Web self service
D. Chat
Nowadays, the certification exams become more and more important and required by more and more enterprises when applying for a job. But how to prepare for the exam effectively? How to prepare for the exam in a short time with less efforts? How to get a ideal result and how to find the most reliable resources? Here on Vcedump.com, you will find all the answers. Vcedump.com provide not only Salesforce exam questions, answers and explanations but also complete assistance on your exam preparation and certification application. If you are confused on your CRT-251 exam preparations and Salesforce certification application, do not hesitate to visit our Vcedump.com to find your solutions here.