Which two areas can an Administrator make Open CTI features available to users when building a Lightning App using the App Manager? Choose 2 answer
A. On utility bar of the Lightning App
B. On a record Highlights Panel
C. On a record Activity Feed List
D. On the Calendar right hand panel
Universal containers has setup a sales process that requires opportunities to have associated product line items before moving to the negotiation stage. What solution should a consultant recommend to meet this criteria? Choose 2 answers.
A. Configure the opportunity record types to enforce product line item.......
B. Configure a validation rule that tests the 'Has line item and stage fields for the correct condition'.
C. Ensure that all sales representatives have access to at least one pricebook when creating product lines.
D. Define a workflow rule that automatically defaults to a pricebook and...........negotiation stage.
What features ofwork.com can managers use to help sales representatives meet their quotas? Choose 2 answers
A. Coaching plans to help the sales rep drive results
B. Coaching feed visible to the entire sales teams
C. Coaching feedback that automatically adjusts the goals
D. Coaching dashboards to monitor progress
Cloud Kicks has a lengthy and complex sales cycle. Opportunities have stages that sales reps must move a deal through, as well as indicate the probability of winning the sale. The sales manager presently uses sales stages and probability for forecasting and wants to simplify the process of reporting on projected sales for the sales team. Which approach should a Consultant recommend to streamline forecast reporting?
A. Reduce the number of Opportunity stages and report on probability.
B. Align Opportunity stages with probability and use collaborative forecasts for reporting.
C. Reduce the number of opportunity stages and report on forecast category.
D. Align forecast categories to multiple Opportunity stages and report on forecast category.
The members of an opportunity team at UC are working together to close an opportunity. The sales engineer on the team is having trouble keeping up with the most current quote. How can the sales engineer identify the opportunity's latest quote?
A. Reference synced quote history on the opportunity.
B. Reference the last modified date on the quotes.
C. Follow the opportunity's quotes in Chatter.
D. Reference the synced quote field on the opportunity record.
Cloud Kicks is a large global company. The week of global training falls on a holiday week for the European region of the office on holiday.
Which best practice should the Consultant recommend to overcome this obstacle?
A. Run the training as planned and record it so the other users can watch the video.
B. Talk to the manager of that region and tell them how important training is and that they should come.
C. Set up training session for just European region and run the scheduled training.
D. Move training for all users to the following week and communicate the change.
Universal Containers (UC) and Global Shipping (GS) are affiliates of ABC Corporation. Both affiliates use separate Instances of Salesforce and work independently but sell to some of the same customers. They would like to collaborate on the common customers but keep the data for other customers separate. What approach should a consultant recommend for implementing Salesforce to meet these requirements?
A. Set up a single instance for ABC Corporation and set up partner portals for UC and GS.
B. Set up a single Salesforce Instance and maintain exclusive customer data using divisions.
C. Use separate Salesforce instances and link shared records using a customer portal.
D. Use separate Salesforce Instances and link shared records using Salesforce to Salesforce.
What is the recommended approach to relate a Person Account to another Account?
A. Add the Person Account to the Partners Related List.
B. Add the Person Account to the Contact Roles.
C. Add the Person Account to the Account owners default team.
D. Add the Person Account to the Account Team.
When a Lead record is converted, Cloud Kicks wants the Account, Contact, Opportunity, and Product records to be automatically created with minimal user input. Which strategy should the Consultant use to meet this requirement?
A. Create a custom Quick action that creates new records
B. Override the standard Convert button with a custom Lightning Component.
C. Enable the customized lead conversion setting from Setup.
D. Utilize workflow rules to create records.
Sales manage travels frequently ?how to review pending approvals? Choose 2 answers:
A. Approvals by email
B. Enable mobile
C. Schedule and email dashboard results
D. Schedule and email report results
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