Universal Containers is preparing to implement Sales Cloud and would like its users to have Read Only access to an Account record if they have access to its child Opportunity record.
How would a data architect implement this sharing requirement between objects?
A. Create a criteria-based sharing rule.
B. Implicit sharing will automatically handle with standard functionality.
C. Add appropriate users to the account team.
D. Create an owner-based sharing rule.
What 2 data management policies does the data classification feature allow customers to classify in salesforce? Choose 2 answers:
A. Reference data policy.
B. Data governance policy.
C. Data sensitivity policy.
D. Compliance categorization policy.
Universal Containers (UC) has built a B2C ecommerce site on Heroku that shares customer and order data with a Heroku Postgres database. UC is currently utilizing Postgres as the Single Source of Truth for both customers and orders. UC has asked a data architect to replicate this data into Salesforce so that Salesforce can now act as the System of Record.
What are the three considerations that a data architect should weigh before implementing this requirement? (Choose three.)
A. Consider whether the data is required for sales reports, dashboards and KPI's.
B. Determine if the data is driver of key process implemented within salesforce.
C. Ensure there is a tight relationship between order data and an enterprise resource plaining (ERP) application.
D. Ensure the data is CRM center and able to populate standard of custom objects.
E. A selection of the tool required to replicate the data.
F. -Heroku Connect is required but this is confusing
UC is rolling out Sales App globally to bring sales teams together on one platform. UC expects millions of opportunities and accounts to be creates and is concerned about the performance of the application. Which 3 recommendations should the data architect make to avoid the data skew? Choose 3 answers.
A. Use picklist fields rather than lookup to custom object.
B. Limit assigning one user 10000 records ownership.
C. Assign 10000 opportunities to one account.
D. Limit associating 10000 opportunities to one account.
E. Limit associating 10000 records looking up to same records.
Northern Trail Outfitters (NTO) has been using Salesforce for Sales and Service for 10 years. For the past two years, the marketing group has noticed a rise from 0% to 35% in returned mail when sending mail using the contact information stored in Salesforce.
Which solution should the data architect use to reduce the amount of returned mail?
A. Use a 3rd party data source to update contact information in salesforce.
B. Email all customer and asked them to verify their information and to call NTO if their address is incorrect.
C. Delete contacts when the mail is returned to save postal cost to NTO.
D. Have the sales team to call all existing customers and ask to verify the contact details.
UC has a salesforce org with multiple automated processes defined for group membership process. UC also have multiple admins on staff that perform manual adjustments to the role hierarchy. The automated task and manual task overlap daily and UC is experiencing "Lock errors" consistently. What should a data architect recommend mitigate these errors?
A. Ask salesforce support for addition CPU power.
B. Enable granular locking.
C. Remove SOQL statements from APEX loops.
D. Enable sharing recalculations
Northern Trail Outfitters (NTO) has a loyalty program to reward repeat customers. The following conditions exist:
1.
Reward levels are earned based on the amount spent during the previous 12 months.
2.
The program will track every item a customer has bought and grant them points for discounts.
3.
The program generates 100 million records each month.
NTO Customer Support would like to see a summary of a customer's recent transactions and the reward level(s) they have attained.
Which solution should the data architect use to provide the information within Salesforce for the customer support agents?
A. Create a custom object in salesforce to capture and store all reward program. Populate nightly from the point-of-scale system, and present on the customer record.
B. Capture the reward program data in an external data store and present the 12 months trailing summary in salesforce using salesforce connect and then external object.
C. Provide a button so that the agent can quickly open the point of sales system displaying the customer history.
D. Create a custom big object to capture the reward program data and display it on the contact record and update nightly from the point-of-scale system.
Universal Containers (UC) has the following systems:
1.
Billing system
2.
Customer support system
3.
CRM system
UC has been having trouble with business intelligence across the different systems. Recently UC implemented a master data management (MDM) solution that will be the system of truth for the customer records.
Which MDM data element is needed to allow reporting across these systems?
A. Global unique customer number.
B. Email address.
C. Phone number.
D. Full name.
Northern Trail Outfitters (NTO) has multiple Salesforce orgs based on geographical regions (AMER, EMEA, APAC). NTO products are mastered in the AMER org and need to be created in the EMEA in APAC orgs after the products are approved.
Which two features should a data architect recommend to share records between Salesforce orgs? (Choose two.)
A. Change data capture (CDC)
B. Salesforce connect.
C. Federation search D. Salesforce 2 Salesforce
United Containers (UC) has released a new disaster recovery (DR) policy that states that cloud solutions need a business continuity plan in place separate from the cloud provider's built-in data recovery solution.
Which solution should a data architect use to comply with the DR policy?
A. Leverage a 3rd party tool that extract salesforce data/metadata and stores the information in an external protected system.
B. Leverage salesforce weekly exports, and store data in Flat files on a protected system.
C. Utilize an ETL tool to migrate data to an on-premise archive solution.
D. Write a custom batch job to extract data changes nightly, and store in an external protected system.
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