Which of the following applications would a user employ to write a business letter?
A. Spreadsheet software
B. Word processor
C. Desktop publishing
D. Presentation software
Which of the following storage methods is MOST likely used in corporate settings to save large amounts of data in a secured manner?
A. HTTP
B. HTTPS
C. FTPS
D. FTP
Which of the following system utilities allows a user to configure multiple monitors in the OS?
A. Color management
B. Device manager
C. GPU driver
D. Display
Which of the following adds a basic security measure to a wireless device?
A. Hands-free headset
B. Screen lock feature
C. Airplane mode
D. Clip-on case
A user, Ann, calls the manufacturer of a software product she purchased, but is denied assistance because the product is no longer supported.
Which of the following options is a BEST next choice?
A. P2P software sharing service
B. Original instruction manual
C. Online user forum
D. PC manufacturer's website
A user receives an email from the bank stating that the user needs to follow a link and re- enter login credentials due to recent security breaches.
Based on best practices, which of the following actions should the user take? (Select TWO).
A. Inform the ISP.
B. Follow the instructions.
C. Delete the message.
D. Reply to the email.
E. Contact the bank.
Which of the following BEST describes malicious software that demands the end-user pay a fee or face the destruction of their files?
A. Trojan
B. Virus
C. Spyware
D. Ransomware
Which of the following security threats includes suspicious activity, such as reviewing someone's screen display without permission?
A. Malware
B. Shoulder surfing
C. Phishing
D. Password cracking
Which of the following connectors supports both high definition video and audio?
A. S-video
B. Component
C. HDMI
D. DVI
Which of the following are examples of video connectors? (Select TWO).
A. VGA
B. Serial
C. HDMI
D. eSATA
E. PS/2
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