A user has finished running the initial operating system setup wizard.
Which of the following would be BEST for the user to do next?
A. Verify Internet connectivity
B. Install productivity software
C. Install security software
D. Add other user accounts
When setting up a new desktop, which of the following should be performed FIRST?
A. Configure user accounts
B. Plug in cables
C. Install security software
D. Configure wireless network settings
Which of the following keys should be pressed to enable access to various menus?
A. ALT
B. SHIFT
C. TAB
D. CTRL
A user receives an email containing a link. When they hover the mouse over the link, the actual URL does not match the text in the body of the email and appears to be a string of random characters.
Which of the following is the BEST course of action?
A. Forward the email to a friend to ask for advice.
B. Reply to the sender asking for confirmation that it is safe to open.
C. Delete the email without clicking on the link.
D. Click the link because malware protection software is installed on the computer.
Joe, a user, reports that his neck and back are hurting after being at his desk for the whole day.
Which of the following are the possible causes of the problem? (Select TWO).
A. The keyboard is not ergonomic.
B. The monitor does not have a screen protector.
C. The monitor height is not adjusted to Joe's needs.
D. Joe is not using a wrist rest with the keyboard.
E. The chair is not properly adjusted to Joe's needs.
Which of the following data connection types provides the HIGHEST mobility?
A. WiFi
B. Cellular
C. Direct link
D. Wired
Ann, a user, has an external monitor that will not turn on. Her laptop has activity lights and is plugged into the same power strip.
Which of the following should be checked FIRST to begin troubleshooting this issue?
A. The power strip
B. The monitor video cable
C. The laptop power cable
D. The monitor power cable
A user needs to establish an initial password for an email account.
Which of the following is the BEST example of a complex password?
A. 01#iWant!2686612338
B. iWantobeaCosmonau#
C. 01c234n56789v9876x21
D. 012iWanttobe210
An employee is using a desk phone that is connected only via a network cable.
Which of the following technologies is the phone using?
A. LTE
B. GSM
C. VoIP
D. CDMA
A technician needs to troubleshoot a user's computer. The user leaves personal credentials written on a piece of paper for the technician. Which of the following principles has the user violated?
A. Password confidentiality
B. Password complexity
C. Password reuse
D. Password expiration
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