The administrator at universal containers will create a custom field to track a specific Tier 2 support user on a case record.
What data type should be used while creating this custom field?
A. Hierarchical relationship
B. Lookup relationship
C. Formula
D. Lookup Filter
What feature allows a user to group campaigns within a specific marketing program or initiative?
A. Campaign members
B. Campaign lists
C. Campaign Hierarchy
D. Campaign influence
Universal container has two sales groups; each group has its own unique sales process.
What is the best way to ensure that sales representatives have access to only the stages relevant to their sales process when working on opportunities?
A. Record Types
B. Multi-Select Picklists
C. Page Layouts
D. Roles
What user interface setting must be enabled for users to edit records in a list view? (2 answers)
A. Enhanced lists
B. Enhanced page layout editor
C. Inline editing
D. Enhanced profile list views
Universal Containers requires that the organization-wide default for opportunities be set to public read/write. However, sales users are complaining that opportunity reports return too many results, making it difficult to find their team's opportunities in the report results.
How can the system administrator address this problem?
A. Use the show filter to filter report results and reduce records returned
B. Move the opportunity reports into each user's personal reports
C. Update the sharing rules to limit user access to certain opportunity
D. Move the opportunity reports into a folder with restricted access
You are getting started with a Financial Services Cloud org. What's a reason why you cannot see the Lightning components and any pre-configured sample data after you set up "My Domain"?
A. Contact Salesforce to enable "My Domain"
B. Confirm that you click "Deploy to Users" to permanently deploy the custom domain to users
C. You need to switch to Salesforce Classic
D. It is working as designed. You need to configure Financial Services Cloud to create new Lightning components and sample data.
What can an administrator configure for users on the search results? (3 answers)
A. Filters by which users can narrow down results
B. Objects included in the search
C. Fields being searched on for each object.
D. Number of records displayed for each object.
E. Columns displayed for each object.
When converting a lead, how can an administrator capture custom lead data on the converted contact?
A. Use the lead conversion wizard to select the fields
B. Map custom lead field to the standard lead field
C. Use the data loader to move the custom lead data
D. Map custom lead fields to custom contact fields
Which of the following is NOT an area that Salesforce Financial Services Cloud serves?
A. Asset Management
B. Corporate and Institutional Banking
C. Legal Services
D. Lending Services
When case assignment rules are being setup, cases can be assigned to whom? (2 answers)
A. Queue
B. User
C. Case Team
D. Contact
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