Salesforce Salesforce Certifications FINANCIAL-SERVICES-CLOUD Questions & Answers

• Question 121:

  Where can the multilingual solution search feature be enabled? (2 answers)

  A. Public knowledge base

  B. Solution tab search

  C. Self-service portal

  D. Salesforce content

  Correct Answer: AC

• Question 122:

  When importing data, what happens if some records do NOT met the data validation criteria?

  A. Import process ignores the data validation criteria

  B. Import process aborts when it encounters the first invalid record

  C. Import process fails only for the records with invalid data.

  D. Import process requires user authorization to import the invalid records

  Correct Answer: C

• Question 123:

  Which Option is available when using the process visualizer? (2 answers)

  A. Share annotated approval process diagrams

  B. View approval processes as a flow chart

  C. Add approval steps from the process visualizer

  D. Edit the criteria used to trigger the approval process

  Correct Answer: AB

• Question 124:

  Which statement about the products and price books is true? (2 answers)

  A. A product can have a different list price in different price books

  B. A standard and list price for product can be listed in multiple currencies

  C. Products without a price are automatically added to the standard price book

  D. Price Books that contain assets cannot contain products.

  Correct Answer: AB

• Question 125:

  How can you relate an opportunity to a campaign? (2 answers)

  A. Select the Primary Campaign Source for the Opportunity

  B. Use the Campaign influence Related List on the Opportunity

  C. Use the Campaign Hierarchy Related List on the Opportunity

  D. You cannot relate an opportunity to a campaign

  Correct Answer: AB

• Question 126:

  What is the capability of the service cloud (customer) portal? (2 answers)

  A. Customer can log, view, edit, and close their own cases.

  B. Customers can view and edit contacts related to their own accounts.

  C. The portal and its users can be created without additional licenses.

  D. The portal can be customized with corporate branding.

  Correct Answer: CD

• Question 127:

  Which of these statements is true for the Person Accounts Model? (2 correct answers)

  A. The Person Account record type can be used when a client is a business or an institution.

  B. The Person Account model uses the standard Account object to hold all of the details about a person. The Account object has been extended with custom fields, record types, and more.

  C. Person Accounts can not be related to cases, tasks, or calls.

  D. The Person Account represents all aspects of the person. Data includes personhood details, such as birth date or tax ID number, and dealings with your organization, such as review frequency or service tier

  Correct Answer: BD

• Question 128:

  Universal Containers has a marketing team set up as a public group. A sales representative would like to engage the marketing team on one opportunity.

  What should the sales representative do to ensure the marketing team can access the opportunity?

  A. Add the public group to an opportunity queue.

  B. Manually share the record with the public group.

  C. Change the opportunity owner to the public group.

  D. Add the public group to the opportunity team.

  Correct Answer: B