Salesforce Salesforce Certifications FINANCIAL-SERVICES-CLOUD Questions & Answers

• Question 81:

  Which information can you find under the Relationships Tab? - (Check the 3 that apply)

  A. Summary information about Total Financial Accounts. This includes total assets under management at your firm, the Category (i.e. Platinum.), client interactions, including the last interaction and the next interaction scheduled in the future.

  B. Primary household Information, including the members of the household and how the household is related to other groups.

  C. Related accounts - accounts not directly included in the primary household.

  D. Related contacts that play a role in the financial world of the client (i.e a family lawyer)

  Correct Answer: BCD

• Question 82:

  When using sharing rules, what can records be shared with? (2 answers)

  A. Roles and subordinates

  B. Profiles

  C. Queues

  D. Public Groups

  Correct Answer: AD

• Question 83:

  A time dependent action is placed in the work flow queue when the record is created.

  When will the action be removed from the queue? (2 answers)

  A. When the record no longer matches he rule criteria.

  B. When the action is deleted from the workflow queue.

  C. When a validation rule is triggered for the record

  D. When another record triggers the same workflow rule

  Correct Answer: AB

• Question 84:

  What standard object has a one-to-many relationship with the account object? (3 answers)

  A. Lead

  B. Opportunity

  C. Campaign

  D. Contact

  E. Case

  Correct Answer: BDE

• Question 85:

  A user is not able to see the Actionable Relationship Center tab in his Financial Services Cloud Wealth Management App. What steps should the Salesforce Admin take to troubleshoot this issue? (2 correct answers)

  A. Check the user's permission assignments and make sure the Financial Services Cloud Extension License and the Financial Services Cloud Extension Permission Set are assigned to that user.

  B. Log a Salesforce support ticket to add the Actionable Relationship Center tab to the Wealth Management App.

  C. Check if the Actionable Relationship Center Tab was created as a custom tab and the Lighting Component was added to the page layout.

  D. Remove the Relationship Map.

  Correct Answer: AC

• Question 86:

  What item appears in a user's My Unresolved items after synchronization (2 answers)

  A. Contacts not assigned to an account

  B. Cases not assigned to a contact

  C. Note not associated to a record

  D. Emails not associated to a record

  Correct Answer: AB

• Question 87:

  Which of the following allows you to report on historical data in Salesforce in order to monitor and spot trends?

  A. summary report

  B. matrix report

  C. joined report

  D. tabular report E. Reporting snapshot

  Correct Answer: E

• Question 88:

  An opportunity record created with a close date of July 30, meets the criteria of time - dependent workflow rule. The time dependent action is scheduled for July 23. What happens if the opportunity is edited before July 23 and no longer meets the criteria?

  A. The time dependent action is automatically removed from the queue

  B. The time dependent action is put on hold

  C. The time dependent action will execute on July 30.

  D. The time dependent action will execute on July 23

  Correct Answer: A

• Question 89:

  What are the challenges Financial Institutions face? (Select all that apply)

  A. Regulatory compliance

  B. Rising class of new competitors

  C. Not enough data

  D. Isolated data and outdated systems

  Correct Answer: ABD

• Question 90:

  What happens when you make changes to a Financial account record or primary group membership?

  A. The rollup by lookup (RBL) configuration automatically updates the corresponding RBL summaries at the client and group levels.

  B. The Admin needs to update the rollup by lookup (RBL) rules.

  C. The Admin has to deactivate the Rollup By Lookup (RBL) rules and then force RBL recalculations.

  Correct Answer: A