Six Sigma Six Sigma Certifications LSSMBB Questions & Answers

• Question 61:

  The Hardware Store ordered ten lawn mower from the manufacturer and just before shipping the manufacturer found one to have a motor that wouldn't start. For the manufacturer this would be categorized as what type of cost?

  A. Internal Failure Costs

  B. External Failure Costs

  C. Prevention Costs

  D. Appraisal Costs

  Correct Answer: A

• Question 62:

  Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. All these items are Hidden Cost except __________________.

  A. Lost Customer Loyalty

  B. Returns

  C. Time Value of Money

  D. Late Delivery

  Correct Answer: B

• Question 63:

  When a Belt creates a Process Map she will use a __________________ to depict a decision point requiring a Yes or No decision.

  A. Circle

  B. Square

  C. Diamond

  D. Rectangle

  Correct Answer: C

• Question 64:

  A Belt has determined that the inventory of repair parts at a rework station can be reduced by 45%. According to Cost of Poor Quality (COPQ) definitions inventory reduction would be considered _______________.

  A. Soft Savings

  B. COPQ efficiency

  C. Median Savings

  D. Hard Savings

  Correct Answer: D

• Question 65:

  The distance between the Mean of a data set and the Point of Inflection on a Normal curve is called the _______________.

  A. Curve Spread

  B. Standard Deviation

  C. Numerical Average

  D. Data Breadth

  Correct Answer: B

• Question 66:

  One of the foundations of Lean Six Sigma is the concept that the output of a process (Y) is influenced by the process inputs (X's) and is commonly shown as which formula?

  A. Y = Z(X2)

  B. Y = f(X3)

  C. Y = f(Xn)

  D. Y = g(X+ 1.5)

  Correct Answer: C

• Question 67:

  When we gather information for the Voice of the Business we are primarily interested in information concerning the _____________ of the business.

  A. Advertising budget

  B. Market share

  C. Profitability

  D. Ownership

  Correct Answer: C

• Question 68:

  Much of the Six Sigma methodology is used to identify and remove causes for _____________ .

  A. Process Variation

  B. Material Costs

  C. Excess Inventory

  D. Lost Sales

  Correct Answer: A

• Question 69:

  When variation is removed from the output of a process then the process customer can have more

  confidence in the experience that results from the process.

  A. True

  B. False

  Correct Answer: A

• Question 70:

  Which of these elements are not included in Implementation plans?

  A. Work breakdown structure

  B. Cost/Benefit ratios

  C. Risk management plans

  D. Planned audits of work completion

  Correct Answer: B