Salesforce Salesforce Certifications NONPROFIT-CLOUD-CONSULTANT Questions & Answers

• Question 241:

  A nonprofit organization is interested in a CRM that manages its constituents and has an integrated email marketing tool with built-in scoring and engagement tracking.

  Which solution should the consultant recommend?

  A. NPSP and Community Cloud

  B. NPSP and Social Studio

  C. NPSP and Marketing Cloud

  D. NPSP and Pardot

  Correct Answer: C

• Question 242:

  A nonprofit organization is using Volunteers for Salesforce and wants its volunteers to be able to log their own volunteer hours.

  Which two solutions should a consultant propose to meet this need? Choose 2 answers

  A. Set up a workflow rule with a weekly email alert sent to all volunteers asking them to reply back and report their hours for the week and then a user will manually enter the hours in Salesforce.

  B. Set up a Chatter Group for each volunteer job, add volunteers who are assigned to that job, and have the volunteers log their hours in the Chatter Group.

  C. Set up the Volunteers Personal Site and direct the volunteer to record hours on the tab there.

  D. Set up a Log Volunteer Hours section on a page on your website and direct volunteers there to log their hours to the volunteer job or shift they worked on.

  Correct Answer: CD

• Question 243:

  Which two sections should be included in a Salesforce-recommended V2MOM? Choose 2 answers

  A. Vision

  B. In Milestones

  C. Objectives

  D. Metrics

  E. Virtues

  Correct Answer: AD

• Question 244:

  A nonprofit organization has a large number of duplicate contacts the consultant needs to clean up. What should the consultant recommend to handle duplicate clean up in bulk?

  A. Salesforce Duplicate Management

  B. NPSP Contact Merge

  C. Third party app from the AppExhange

  D. Salesforce Data Loader

  Correct Answer: B

• Question 245:

  A large nonprofit organization is a social enterprise that functions in many ways like a for- profit corporation. The organization does mot accept individual donations, but mostly engages with corporations, sponsors, and vendors by selling its own products to further its mission. The organization needs to manage Leads and track its Opportunity pipeline. Which account model should the consultant recommend?

  A. Administrative Account Model in HEDA

  B. Household Account Model in NPSP

  C. Household Account Model without NPSP

  D. Individual "Bucket" Account Model in NPSP

  E. Salesforce Account Model without NPSP

  Correct Answer: E

• Question 246:

  A nonprofit organization wants to add any donor who gives to its Capital Fund to the Capital Campaign. Which two steps should be taken to accomplish this?

  A. Upload a list of all donors as Campaign Members using the Data Import Wizard

  B. Enable the Automatic Campaign Member Management in NPSP settings

  C. Create a trigger that automatically adds any donor as a Campaign Member

  D. Populate the Primary Campaign Source field on the Opportunity record

  Correct Answer: BD

• Question 247:

  The VP of Development wants to track the nonprofit organization's six campaigns nested within each other: Friends of the Organization>FY19>Capital Campaign>Annual Fund>Digital Donations>Mobile.

  What should the consultant do?

  A. Create a custom lookup field, "Related Campaign" on the Campaign object.

  B. Suggest consolidating at least one of the Campaigns so that it is within the Campaign Hierarchy limit.

  C. Create a Campaign Hierarchy with the parent Campaign record as, "Friends of the Organization"

  D. Suggest changing the order of the hierarchy.

  Correct Answer: B

• Question 248:

  A nonprofit organization has white papers, case studies, and impact reports on its website. The organization wants to track website visitors who download those assets. Once tracked, the organization wants to pursue the visitor as a constituent. Which solution should be considered?

  A. Campaigns

  B. Community Cloud

  C. Pardot

  D. Salesforce DMP

  Correct Answer: C

• Question 249:

  Which function of the application development lifecycle does establishing a Center of Excellence address?

  A. Documentation

  B. Data management

  C. Deployment

  D. Testing

  E. Governance

  Correct Answer: E

• Question 250:

  Which two actions should a consultant take before importing a large volume of data into an NPSP org?

  A. Check the code coverage of the target org

  B. Disable certain Apex classes manually in production

  C. Check if the data is clean, structured, and in its final format

  D. Disable certain Apex classes using TDTM

  Correct Answer: CD