A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps.
Which OmniScript feature should the consultant recommend to meet this requirement?
A. User Roles
B. Conditional Views
C. Script Configuration
D. Script Profiles
A business has been experiencing a downturn in customer satisfaction due to billing Issues. The business lear that when customers are allowed to schedule an inquiry call with an agent, customer satisfaction improves.
For this reason, the business decides to create an OmniScript that asks the customer to rate their customer satisfaction using a 1-5 rating scale. If the customer satisfaction is less than 2, it should allow the customer t request a call back on a certain date and then create a case that includes a list of bills from an external syste the last 5 months in the case description.
In what order should the consultant design the elements of the OmniScript to meet these requirements?
A. Radio Input, Date Input, HTTP Action, DataRaptor Post Action
B. Date Input, Radio Input, HTTP Action, DataRaptor Post Action
C. HTTP Action, DataRaptor Post Action, Date Input, Radio Input
D. HTTP Action, Radio Input, Date Input, DataRaptor Post Action
What is the purpose of the Messaging element in OmniScript?
A. Display a custom styled message
B. Send email/text to users based on logical conditions
C. Trigger an event to external data sources based on logical conditions
D. Display a warning to users based on logical conditions
A company needs to create a new quote estimation process for its services team. This process involves multi; steps. The user needs to enter a variable number of rows of data in order to calculate the correct final price f the quote. The data that needs to be entered in each row includes:
Service category Number of hours Hourly rate
The number of hours should be multiplied with the hourly rate to calculate the total for each row.
Which three OmniScript elements should the consultant recommend to meet these requirements? Choose 3 answers
A. Edit Block
B. Multi-select
C. Formula
D. Step
E. Input Block
A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements? Choose 3 answers
A. DataRaptor Transform Action
B. Select
C. DataRaptor Extract Action
D. Radio
E. DataRaptor Post Action
How should the consultant design the OmniScript solution to allow the user to stop and resume a process at a later time?
A. Configure the Save property
B. Configure a Resume Step
C. Use an Integration Procedure
D. Use a DataRaptor Post Action
A company needs to create multiple guided processes on their public website. The processes need to be style using the corporate branding kit. The corporate branding kit Includes guidance on colors, fonts, and icons. In addition, the website that the process will be deployed to has a style guide that dictates the format for radio buttons, slide bars, and other user interface elements. The company wants both the corporate branding kit at the website's style guide to be globally implemented in these new processes.
Which three OmniStudio features and tools should the consultant recommend to meet these requirements? Choose 3 answers
A. OmniScript
B. Custom Styles
C. OmnlOut
D. Newport Design System
E. FlexCards
In an Integration Procedure, what group element will control whether an individual action executes?
A. Conditional Block
B. Cache Block
C. Try-Catch Block
D. Loop Block
A telecommunications company wants to create a 360?view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below. Status = Active Pay bill Review usage Cancel service
Status = Suspended Pay bill Reconnect service Cancel service
Status = Pending installation Set up billing Schedule installation Cancel installation
Status = Canceled Reconnect service o Cancel service
Status = Pending installation Set up billing Schedule installation Cancel installation
Status = Canceled Pay bill Disconnect service Reconnect service
Which two FlexCard features should the consultant use to meet these requirements? Choose 2 answers
A. States
B. OmniStudio Action
C. Custom Style
D. Flyout
A company has a process that requires a birthday validation. At the beginning of the process, the user is asked to input their birthday. If the user is less than 18 years old. then the process should display an error stating that the age cannot be less than 18. The process should restrict users from continuing. If the user is 18 or older, then the process should proceed without any error message.
Which two OmniScript features should the consultant recommend to meet this validation requirement? Choose 2 answers
A. Calculation
B. Messaging
C. Alert
D. Formula
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