Salesforce Salesforce Certifications OMNISTUDIO-CONSULTANT Questions & Answers

• Question 61:

  Which of the following are Integration Procedure Actions?

  A. Email

  B. OmniScript

  C. PDF

  D. TypeAhead

  Correct Answer: A

• Question 62:

  A consultant designs a FlexCard with five card states following best practices. Four of the card states have a condition.

  At runtime, if two of the states' condition are true, which state will be displayed?

  A. The first state with the highest priority closest to the top of the canvas

  B. The state closest to the top of the canvas

  C. The first state with a true condition closest to the top of the canvas

  D. The state with a true condition that has the highest priority

  Correct Answer: A

• Question 63:

  Which three functions are performed by Action elements in OmniScript? Choose 3 answers

  A. Display error messages to the user

  B. Get and update data through APIs

  C. Organize data into multiple pages

  D. Send DocuSign emails for signature

  E. Get and update data in Salesforce

  Correct Answer: BDE

• Question 64:

  A client wants to create an OmniScript to capture customer satisfaction. The process requires the following

  actions:

  Present the user with a customer satisfaction question that allows them to select one option from a 1-5

  satisfaction rating.

  Create a case for an account team member to follow up.

  Email a summary message to the user.

  Which OmniScript elements should the consultant recommend to meet these requirements?

  A. Radio Group, Remote Action, and Messaging Action

  B. Multi-Select, Remote Action, and Email Action

  C. Radio Group, DataRaptor Post Action, and Email Action

  D. Edit Block, DataRaptor Post Action, and Messaging Action

  Correct Answer: C

• Question 65:

  In OmniScript, how can pages or groups of fields be controlled based on the choices made by the user?

  A. Add Cancel and Save options for the user

  B. Create child OmniScripts for branched flow

  C. Use the Conditional View property on a Step or Block element

  D. Use the Radio Input property for a Step or Block element

  Correct Answer: C

• Question 66:

  An investment portfolio manager wants to build a console to display:

  Client information Profile attributes Investment instrument information

  There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display. The fields should be grouped logically.

  How should the consultant design a solution to meet the requirements?

  A. A header FlexCard for client information with a Flyout for profile attributes Child FlexCards for investment instruments with a Flyout for additional information

  B. A header FlexCard for client information and profile attributes FlexCards for investment instrument information

  C. An OmniScript with a Step for client information Block Elements for investment instruments

  D. A header FlexCard for client information and profile attributes Child FlexCards for investment instruments with a Flyout for additional information

  Correct Answer: C

• Question 67:

  A business wants to create a FlexCard for mobile plans to add to their Customer 360?console application. The FlexCard needs to include the following actions:

  Start a process to retrieve plan consumption data Create a new case Open a promotions web page Change the SIM card

  Which combination should the consultant use in designing the solution?

  A. Custom Event and Redirect URL

  B. OmniScript and Navigate

  C. Event, Navigate and Card

  D. Flyout and OmniScript

  Correct Answer: B

• Question 68:

  A business needs a 360?view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered.

  What FlexCard feature should the consultant recommend to address this issue?

  A. Zones

  B. States

  C. Actions

  D. Flyouts

  Correct Answer: D

• Question 69:

  The design team creates a mock-up proposal of an OmniScript for sales that includes more than 25 steps. Th consultant reviews the proposal and sees that the OmniScript will be used for three different and complex sal processes: change of plan, new sale, and loyalty. The user will select the type of sale at the beginning of the interaction, and then the OmniScript will branch into either change of plan, new sales, or loyalty processes. E process will contain multiple decision points for the user.

  Following best practices, what should the consultant recommend to improve the planned design of this OmniScript?

  A. Pass the process type as an input parameter.

  B. Add more conditional views to branch the OmniScript into logical sections.

  C. Add more Step elements to create shorter pages.

  D. Create a specific OmniScript for each business process.

  Correct Answer: B

• Question 70:

  Which OmniStudio tool is optimized for performance and minimizes configuration time?

  A. Integration Procedure

  B. DataRaptor Extract

  C. DataRaptor Turbo Extract

  D. Calculation Procedure

  Correct Answer: C