Universal Containers is using SF to manage travel requests. They would like to enable managers to approve travel requests via e-mail.
What is true regarding e-mail approval responses?
A. Approvers must the "API Enabled" system permission.
B. Approval Comments cannot be added in the e-mail response.
C. Approvers must click a link in the approval e-mail.
D. If the request is rejected, the approver must add the rejection comments directly in SF.
Which of the following sequences of milestones would represent a typical application lifecycle?
A. Development, Integration Testing, User Acceptance Testing, Staging, Product Migration.
B. Development, User Acceptance Testing, Production Migration.
C. Development, Training, User Acceptance Testing, Staging, Production Migration.
D. Development, Integration Testing, User Acceptance Testing, Regression Testing, Production Migration.
For an external object relationship, you can create an external lookup relationship. What type of object(s) can be the parent?
A. External
B. Standard or Custom
C. Standard or External
D. Custom
What external relationship requires a Salesforce ID in the external data?
A. External Lookup
B. Indirect Lookup
C. Lookup
D. Master Detail
You need to provide a way to invoke a custom report from the account detail page. The report should render values that are specific to the account in context.
What are the best options? (Choose two.)
A. Detail Page Button
B. List Button
C. Detail Page Links
D. Visualforce
Which Social Account features can be accessed from SF1?
A. LinkedIn
B. YouTube
C. Facebook
D. Twitter
E. All of the above
What is not true regarding relating Tasks and Events to other objects?
A. Accounts are associated via the WhatID or AccountID.
B. Leads are associated via the WhoID.
C. Custom Objects are associated via the What ID.
D. Assets are associated via the WhatID.
E. Contacts are associated via the WhatID.
You have a requirement to ensure that if the discount field on an opp is greater than 30%, the record should be automatically submitted for Approval. Which of the following would help you meet this requirement? (Choose two.)
A. Approval Process
B. Workflow
C. Process Builder
D. Visual Workflow
The Director of Customer Services wants to know when agents are overwhelmed with high-priority items in the support queue. The Director wants to receive a notification when a new case is open with the status of "New" for more than four business hours.
Which two automation processes should be used to accomplish this? (Choose two.)
A. Flow Builder
B. Process Builder
C. Escalation rules
D. Scheduled Apex
Which three statements are true about converting a Lead? (Choose three.)
A. The system automatically maps standard lead fields to standard account, contact, and opportunity fields.
B. Administrators may choose whether to enforce validation rules and triggers.
C. Multi-select picklist values on Lead records overwrite values on Contact's corresponding field.
D. Users can convert leads that are associated with an active approval process.
E. The Lead's most recent campaign record is automatically applied to the "Primary Campaign Source" field on the opportunity.
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