Salesforce Salesforce Certifications PLATFORM-APP-BUILDER Questions & Answers

• Question 431:

  The organization-wide default for a custom object is set to private. The Supervisor profile grants view access to the same object. A user with the Supervisor profile is also listed as the Manager on the user detail records for a subordinate. However, the Supervisor still cannot view records owned by the subordinate.

  Which two issues are preventing the Supervisor from viewing records owned by the subordinate? (Choose two.)

  A. Organization-wide settings for the custom object grant access to other users with the same role.

  B. The Supervisor requires a permission set in order to view the subordinate's records.

  C. The Supervisor's role is not above the subordinate's role in the hierarchy.

  D. Organization-wide settings for the custom object do not grant access using hierarchy.

  Correct Answer: CD

• Question 432:

  What is true regarding changing the field type of a rich text area?

  A. It is not possible to change the field type of a rich text area.

  B. Rich text area fields can be converted but only to a long text area field type.

  C. Images in a rich text area are deleted when the field type is converted.

  D. Rich text area fields can be converted to a text area field type but data may be truncate.

  Correct Answer: B

• Question 433:

  Contracts must be approved before the status is set to Finalized. How can this requirement be met?

  A. Add a final approval action in the approval process to update a field on the contract and use a validation rule to check this field when the contract status is changed to Finalized.

  B. Use a trigger on the contract object to check the contract has been approved when the status is changed.

  C. Use Process Builder to check the contract is approved when the contract is edited and the status is set to Finalized.

  D. Add a validation action in the approval process to ensure the status is not set to "Finalized" before the contract is approve.

  Correct Answer: A

• Question 434:

  At Universal Containers, the VP of Service has requested a visual indicator flag on each case, based on the case priority. High-priority case should be flagged red, medium-priority should be flagged yellow, and low-priority cases should be flagged green.

  Which two formulas will accomplish this requirement? (Choose two.)

  A. IMAGE( CASE( Priority, "Low", "/img/samples/flag_green.gif", "Medium", "/img/samples/flag_yellow.gif, "High", "img/samples/flag_red.gif", "/s.gif"), "Priority Flag")

  B. IF(ISPICKVAL(Priority, "Low"), "/img/samples/flag_green.gif , IF(ISPICKVAL(Priority, "Medium"), "/img/samples/flag_yellow.gif", IF(ISPICKVAL(Priority, "High"), "/img/samples/flag_red.gif, "/s.gif") ) )

  C. CASE( Priority, "Low", "/img/samples/flag_green.gif", "Medium", "/img/samples/flag_yellow.gif", "High", "/img/samples/flag_red.gif", "/s.gif")

  D. IMAGE( IF(ISPICKVAL(Priority, "Low"), "/img/samples/flag_green.gif", IF(ISPICKVAL(Priority, "Medium"), "/img/samples/flag_yellow.gif", IF(ISPICKVAL(Priority, "High"), "/img/samples/flag_red.gif", "/s.gif) ) ), "Priority Flag")

  Correct Answer: AD

• Question 435:

  Which two objects can be members of a Campaign? (Choose two.)

  A. Opportunity

  B. Account

  C. Lead

  D. Contact

  Correct Answer: CD

• Question 436:

  Which two statements are true about field update actions from workflow rules and approval processes? (Choose two.)

  A. Field updates are tracked in the History related list of a record regardless of whether or not history tracking is set for those fields.

  B. Field updates to records based on workflow rules and approval processes do not trigger Validation Rules.

  C. Field updates are not available on currency fields if the organization uses multi-currency.

  D. Field updates with "Re-evaluate Workflow Rules" selected can cause a recursive loop if the update field is included in a workflow.

  Correct Answer: BD

• Question 437:

  Universal Containers conducts evaluations of its sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, their managers, and their manager's executives can view the rep's evaluation record, but the reps should not be able to view the executive comment fields on their review.

  How can these requirements be met?

  A. Use a private sharing model granting record access using hierarchy; manage field access with record types and field-level security.

  B. Use a private sharing model granting record access using custom settings; manage field access with page layouts and field-level security.

  C. Use a private sharing model granting record access using hierarchy; manage field access with field-level security.

  D. Use a private sharing model granting record access using custom settings; manage field access with record types and page layouts.

  Correct Answer: C

• Question 438:

  Universal Containers has a requirement that an Opportunity should have a field showing the value of its associated account's billing state. This value should not change after the Opportunity has been created.

  What is the recommended solution to configure this automation behavior?

  A. Formula field

  B. Apex

  C. Roll-up summary field

  D. Workflow

  Correct Answer: A

• Question 439:

  A customer service representative at a call center would like to be able to collect information from customers using a series of question prompts.

  What could be used to accomplish this?

  A. Workflow Rules

  B. Salesforce Connect

  C. Flow

  D. Process Builder

  Correct Answer: C

• Question 440:

  An app builder has been asked to provide users a way to identify a Contact's "Preferred Contact Method" directly on the Contact record. Users need to be able to identify whether a phone number or an e-mail is the Contact's preferred communication method.

  What field type will allow the app builder to accomplish this with the fewest fields possible?

  A. Picklist

  B. E-mail

  C. Checkboxes

  D. Formula

  Correct Answer: A