The technology department identified a defect in the company's software, which leads to an increase in human resource requirements to perform manual transactions as a workaround for tasks that should have been automated. The company begins losing money, so it hires a business analyst to produce a business case that outlines the problem/opportunity, potential options, and a recommendation for how to proceed.
Which of the following analyses must the business analyst perform in order to complete the business case and arrive at a solid recommendation?
A. SWOT
B. Cost-benefit
C. Risk
D. Gap
A business analysis team has collected the main business requirements from the major stakeholders of a project. The team wants to be sure that each stakeholder has a clear understanding of the areas of analysis that will be in scope.
Which model should the team employ to ensure the most effective representation of analysis boundary?
A. Context diagram
B. Data flow diagram
C. State diagram
D. Entity relationship diagram
A business analyst captures an application's current limitations and consults with end users to identify new features for the next version. What can be used to analyze this information and determine project scope?
A. Root cause analysis
B. Capability table
C. As-is process
D. Requirements traceability matrix
A key component of the business analyst's role during acceptance testing is to: A. delegate execution of acceptance testing and defect identification to users.
B. execute all acceptance tests on behalf of the user community.
C. act as a resource only when users encounter difficulties while performing tests.
D. assist the quality assurance department by defining acceptance criteria.
A major stakeholder wants to know how the implementation of new features in the development of a product is progressing. Which of the following should be reported to the stakeholder?
A. Number of requirements tested and approved
B. Distribution of project changes
C. Requirements status during the project development cycle
D. Number of requirements approved vs. number of requirements rejected
The business analyst wishes to clarify the project's key business drivers and ensure that requirements can be prioritized to provide maximum business value. Which question should the business analyst ask of stakeholders to help obtain this clarification?
A. How is the organizational chart structured?
B. What is the business need?
C. Which functional areas are impacted?
D. Which stakeholders have the most influence?
Which of the following tools will help facilitate the decision-making process when stakeholders do not agree on the value of an initiative?
A. Gap analysis
B. Force-field analysis
C. Feasibility analysis
D. PEST analyst
Which technique or tool is used to obtain acceptance of the delivered product?
A. Inspection
B. Facilitated workshops
C. Contextual inquiry
D. Expert judgment
An organization is evaluating the possibility of conducting business internationally. Which factors should be investigated at the onset of the initiative?
A. Deliverables to be produced
B. External dependencies
C. Impacts on requirements baseline
D. Change control processes
Which of the following would be the best practice in product validation?
A. The evaluation criteria should be the same as what was used to measure the requirement.
B. There should be two separate measurements for evaluating each functional requirement.
C. The measurement of the requirement should be based on the average of two or more evaluations.
D. Two or more testers should test the product using the same test cases so that their evaluations are consistent.
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