When a business analyst uses subject matter experts to define roles and identify influencers, which project artifact is created or updated?
A. Stakeholder management plan
B. RACI matrix
C. Stakeholder register
D. SWOT analysis
The business analyst receives multiple changes from different stakeholders during the requirements gathering phase of a project. How should the business analyst track the requirements throughout the lifecycle of the project to secure the delivery of the expected solution?
A. Record all the requirements in a matrix, review it regularly, and get approval from stakeholders.
B. Perform inspections through the lifecycle of the project to detect any gaps and adjust the requirements baseline.
C. Plan regular meetings with stakeholders to review the requirements baseline update and to discuss changes.
D. Establish a risk traceability matrix and designate someone to manage each risk with the appropriate response.
Which technique allows the collection of the maximum number of ideas on a subject from a group without considering the validity or practicality of the ideas?
A. Prototyping
B. Surveying
C. Brainstorming
D. Interviewing
A business analyst has been assigned to a project to implement a new phone system for a customer call center. The business analyst will need to create a business case. Which of the following components will the business analyst use as input to the business case?
A. Product scope
B. Work breakdown structure
C. Project timeline
D. Project scope
A stakeholder has rejected a project's deliverable because it does not meet the original business need. It is further determined that the deliverable does not meet the requirements identified in the baseline.
What is the best approach to resolve this issue?
A. Provide the stakeholder with a copy of the approved requirements baseline and move forward without making a change.
B. Meet with the customer can apologize for misunderstanding the business's need.
C. Require development resources to work overtime to modify the deliverable to satisfy the stakeholder.
D. Suggest re-estimating the requirement and following the change control process.
Which of the following can be used to determine if requirements align to the product's objectives?
A. Activity network diagrams
B. Five Whys
C. Business use cases
D. Context diagrams
The business analyst is conducting a feasibility study to understand how well a potential solution fits into the organization. What kind of feasibility assessment is the business analyst undertaking?
A. Operational
B. Time
C. Technical
D. Cost-effectiveness
When determining the value of a business case, which tool or technique should be used?
A. Feasibility analysis
B. Variance analysis
C. Cost-benefit analysis
D. SWOT analysis
Two weeks prior to the delivery date, a customer changes the business requirements. What should the business analyst do?
A. Deliver the existing product and then begin work on the requested changes.
B. Ask the developers to implement the changes.
C. Trace the requirements and measure the impact of the requested changes on the existing delivery date.
D. Schedule a review by the change control board (CCB) to determine next steps.
How can a SWOT analysis help when deciding between several possible options to address a business problem?
A. It can help the project sponsor to determine the valuation of each option.
B. It can help the stakeholders identify the strengths and weaknesses of each option.
C. It can help the product owner to determine opportunity cost of not choosing an option.
D. It can help the stakeholders to determine how to avoid the threats of each option.
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