During stage 3, a work package was assigned to produce the 'planned pilot courses'. The product's quality criteria were defined and baselined before the work package was agreed. Which principle is being applied, and why?
A. 'Focus on products', because delivering a product's complete set of features is more important than delivering it on time or to cost.
B. 'Focus on products', because a product should be agreed and defined to a reasonable extent before production begins.
C. 'Continued business justification', because the business justification is partly defined in the product description of a specialist product.
D. 'Continued business justification', because both work activities and products contribute to the success of the project.
The project is approaching the end of stage 4 and all work will be completed as planned. The project manager is now preparing a plan for acceptance and the handover of the 'capability to provide health and safety training'. Is this appropriate, and why?
A. Yes, because a plan should be created to measure the number of courses carried out after project closure.
B. Yes, because a separate closure stage plan should be created during stage 4.
C. No, because closure activities should have been planned at the end of stage 3.
D. No, because user acceptance of the project's products should have taken place throughout the project.
CLOSING A PROJECT
The Health and Safety Training Project is part of a strategic program for ABC. The updated benefits management approach needs to be checked when the products are being handed over. This check should ensure that it includes appropriate
activities to assess whether the actual course sales meet the agreed forecast in the business case.
Which role should undertake this review as part of the 'closing a project' process?
A. Program management.
B. Project board.
C. Project manager.
D. Project assurance.
The 'capability to provide health and safety training' has been delivered. During the 'closing a project' process, the marketing department sent an e-mail to all key customers reminding them of the deadline to comply with the new government legislation, with an aim to build relationships with their customers.
Which theme is being applied?
A. Risk.
B. Organization.
C. Plans.
D. Change.
After preparing the stage 3 plan, the project manager left the company. The project board has decided that, as the stage plan has been agreed, it will not appoint a project manager for stage 3. The team managers will report directly to the project board and will prepare highlight reports instead of checkpoint reports.
Is this an appropriate tailoring of the roles in the 'managing a stage boundary' process?
A. Yes, because work may be delegated to those with the necessary skills, such as a team manager.
B. Yes, because the team managers should have the information required to prepare highlight reports.
C. No, because the reporting in the 'controlling a stage' process should not be changed.
D. No, because the team managers should not share the responsibilities of the project manager.
The project is approaching the end of stage 3, and stage 4 is being planned as part of the 'managing a stage boundary' process. Which action should the project manager carry out as part of the 'update the project plan' activity?
A. Include the actual time and cost of the work to prepare the 'marketing materials' in the project plan.
B. Ensure that the team manager for the work package 'delivered pilot courses' is included as a resource.
C. Update the project's business case to show any new key risks that have been identified.
D. Include the tolerances for the work package 'delivered pilot courses' in the project plan.
MANAGING A STAGE BOUNDARY
The project is approaching the end of stage 3 and the pilot courses have been planned. The project manager is now undertaking the 'managing a stage boundary' process. Which action should the project manager undertake as part of the 'update the business case' activity?
A. Identify the dependencies between the activities required to run the 'delivered pilot courses' during stage 4.
B. Revise the overall plan and resources to complete the project, based on actuals from the stage 3 plan.
C. Review the performance of the external suppliers who worked on delivery of the 'e-learning course' during stage 3.
D. Re-plan when the number of learners using the pilot course, and their increased knowledge, will be measured during stage 4.
MANAGING PRODUCT DELIVERY
Stage 2 is in progress. While producing the team plan, the team manager responsible for the work package to develop the 'classroom-based training material' discovered that the representatives assigned to check the products were
unsuitable.
Which action should the team manager take in response?
A. Discuss the situation with project assurance.
B. Advise the project manager of this risk.
C. Update the quality register with these concerns.
D. Raise an exception report to the project manager.
The work package to produce the 'updated corporate quality procedures' was created during stage 3. Before accepting the work package, the team manager produces the team plan and finds that the expected delivery date is unrealistic. As a result, the project manager agrees an extra two weeks to complete the work package, within the current stage tolerance. The work package is then accepted by the team manager.
Is this an appropriate application of the 'manage product delivery' process, and why?
A. Yes, because the team manager should set the time required to complete a work package.
B. Yes, because the team manager should agree the limits within which the work is to be completed.
C. No, because the work package, defined by the project manager, should not be changed.
D. No, because the use of the stage time tolerance should be authorized by the project board.
The project is in stage 3. Zero time tolerance has been given for this stage. When checking progress, the project manager noticed that the checkpoint report from the external supplier of the 'e-learning course' is late. As work package progress information is missing, the project manager has decided to raise an exception report.
Is this an appropriate action, and why?
A. Yes, because an exception report should be used to request guidance on how this situation should be handled.
B. Yes, because there is zero time tolerance for this stage the checkpoint report must be delivered on time.
C. No, because the project manager should check the operations and maintenance interfaces in the work package first.
D. No, because the team plan should be discussed with the supplier to check whether work will be completed on time.
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