Cloud Kicks (CK) has just completed its initial Sales Cloud implementation. The leadership team at CK wants to improve the rate of user adoption.
What should the consultant recommend?
A. Add an Approvals process to the Opportunity object to enforce data standards.
B. Conduct a requirements workshop to gather user stories.
C. Create a report to track the login rate over the last 7 days.
D. Create a Slack channel to gather and discuss feedback from users.
Universal Containers wants to minimize the need for sales reps to manually create meetings and events that are stored on their calendars.
Which two Einstein Activity Capture (EAC) capabilities should the consultant consider? Choose 2 answers
A. EAC a two-way sync for events and contacts.
B. EAC events are unable to be synched with contacts and leads.
C. EAC adds events to the activity timeline for custom objects.
D. EAC supports emails, events, and contacts.
What is the recommended approach to relate a Person Account to another Account?
A. Add the Person Account to the Partners Related List.
B. Add the Person Account to the Contact Roles.
C. Add the Person Account to the Account owners default team.
D. Add the Person Account to the Account Team.
Sales manage travels frequently ?how to review pending approvals? Choose 2 answers:
A. Approvals by email
B. Enable mobile
C. Schedule and email dashboard results
D. Schedule and email report results
Cloud Kicks (CK) wants to migrate a data file containing 8,000 leads from a legacy system into Salesforce. Many of the lead owners have left the company, so CK wants to populate the Lead Owner field for these records using the active assignment rule.
Which two tools should a consultant recommend to meet the requirement? Choose 2 answers
A. Data Import Wizard
B. Data Loader
C. Scheduled Apex
D. Dataloader.io
Norther Trail Outfitters wants to migrate its Territory Management to a new structure for the upcoming fiscal year.
What are two aspects a consultant should consider for this migration?
Choose 2 answers
A. Access to a territory model is controlled through profiles or permission sets.
B. Territories can inherit assignment rules from other territories higher in the model.
C. Only one territory model can be active at any given time.
D. Territory user assignments are migrated to the new model.
When a Lead record is converted, Cloud Kicks wants the Account, Contact, Opportunity, and Product records to be automatically created with minimal user input. Which strategy should the Consultant use to meet this requirement?
A. Create a custom Quick action that creates new records
B. Override the standard Convert button with a custom Lightning Component.
C. Enable the customized lead conversion setting from Setup.
D. Utilize workflow rules to create records.
Cloud Kicks is a large global company. The week of global training falls on a holiday week for the European region of the office on holiday.
Which best practice should the Consultant recommend to overcome this obstacle?
A. Run the training as planned and record it so the other users can watch the video.
B. Talk to the manager of that region and tell them how important training is and that they should come.
C. Set up training session for just European region and run the scheduled training.
D. Move training for all users to the following week and communicate the change.
Universal Containers (UC) and Global Shipping (GS) are affiliates of ABC Corporation. Both affiliates use separate Instances of Salesforce and work independently but sell to some of the same customers. They would like to collaborate on the
common customers but keep the data for other customers separate. What approach should a consultant recommend for implementing Salesforce to meet these requirements?
A. Set up a single instance for ABC Corporation and set up partner portals for UC and GS.
B. Set up a single Salesforce Instance and maintain exclusive customer data using divisions.
C. Use separate Salesforce instances and link shared records using a customer portal.
D. Use separate Salesforce Instances and link shared records using Salesforce to Salesforce.
Cloud Kicks has a lengthy and complex sales cycle. Opportunities have stages that sales reps must move a deal through, as well as indicate the probability of winning the sale. The sales manager presently uses sales stages and probability for forecasting and wants to simplify the process of reporting on projected sales for the sales team. Which approach should a Consultant recommend to streamline forecast reporting?
A. Reduce the number of Opportunity stages and report on probability.
B. Align Opportunity stages with probability and use collaborative forecasts for reporting.
C. Reduce the number of opportunity stages and report on forecast category.
D. Align forecast categories to multiple Opportunity stages and report on forecast category.
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