Exam Details

  • Exam Code
    :SALES-CLOUD-CONSULTANT
  • Exam Name
    :Salesforce Certified Sales Cloud Consultant
  • Certification
    :Salesforce Certifications
  • Vendor
    :Salesforce
  • Total Questions
    :934 Q&As
  • Last Updated
    :Apr 11, 2025

Salesforce Salesforce Certifications SALES-CLOUD-CONSULTANT Questions & Answers

  • Question 351:

    The Universal Containers sales team would like to track product shipments for each of its customers. The shipment tracking information is currently available in a back-end system, which the company plans to integrate with Salesforce. Which objects are relevant for this integration?

    A. Opportunity, opportunity product, contract, custom object-shipment status

    B. Lead, account, opportunity product, custom object-shipment status

    C. Opportunity, opportunity product, custom object-shipment status

    D. Lead, opportunity, product, custom object-shipment status

  • Question 352:

    UC is migrating data from a legacy system into Salesforce. The company needs to migrate lead, contact, and opportunity data from its legacy system and must be able to report on historical lead conversion for both legacy and newly created data. What is the recommended order for data migration?

    A. User, Lead, Opportunity, Account, Contact

    B. User, Contact, Account, Lead, Opportunity

    C. User, Opportunity, Account, Contact, Lead

    D. User, Account, Contact, Opportunity, Lead

  • Question 353:

    Northern Trail Outfitters (NTO) has configured a private sharing model for the following: * Accounts * Opportunities As part of NTO's sales strategy, each sales representative collaborates with the same set of individuals for each opportunity. How should sales representatives be given appropriate access to an opportunity?

    A. Enable opportunity team selling and have each sales representative configure his or her default opportunity team.

    B. Create a public group for each team and have the sales representatives manually share the opportunity with their respective group.

    C. Enable Chatter and configure a customer Chatter group for the opportunity to allow collaboration on ideas.

    D. Create a trigger for each sales representative that would automatically share the opportunity with his or her default opportunity team.

  • Question 354:

    10 Cloud Kicks has an external ERP system which stores product order information. Cloud Kicks wants to view those..the Account record in real time.

    Which solution should the Consultant recommend?

    A. Implement Salesforce-to-Salesforce Connect to get real-time product order information and add it as a ..

    B. Create a Lightning Component, and using REST integration, get the real-time product order information ..

    C. Create custom object product order information in Salesforce, run a nightly scheduler to get details from.. object as a related list on the Account.

    D. Implement Salesforce Connect and an external object to get real-time product order information and add .. related list on the Account.

  • Question 355:

    Universal Containers would like to associate some contacts with more than one Account (e.g., a contact is an employee of one account and on the boards of several other Accounts). What solution should a consultant recommend to meet this requirement?

    A. Associate the contact to other account using lookup field.

    B. Clone the contact record and add to the 2nd account.

    C. Add the contacts to the partner related list on the second Account.

    D. Enable Contact to multiple Accounts feature

  • Question 356:

    Cloud Kicks to see how many closed won opportunities a campaign has generated over last 30 days. They have implemented a campaign influence model that uses the primary campaign source. Which two steps are needed to meet this requirement using standard functionality? Choose 2 answers

    A. Add campaigns to opportunities when the campaign is related to a contact that is assigned a contact role on the opportunity prior to the close date.

    B. Have the administrator define rules for campaigns to automatically add opportunities and then lock after 30 days.

    C. Have the administrator specify a timeframe that limits the time a campaign can influence an opportunity after the campaign first associated date and before the opportunity created date.

    D. Add child campaigns of the primary campaign source automatically if the child campaigns have an end date that falls before the opportunity close date.

    E. Have representatives populate a field on the opportunity record with the dollar amount of expected

    F. revenue from the campaigns that influenced the opportunity.

  • Question 357:

    Universal Container wants to improve sales productivity in inside sales and it has been advised to consider Salesforce Console for sales. What use case will satisfy this requirement? Choose 2 answers

    A. Need to chat with customer in real time with chatter

    B. Need to prioritize search results for contacts and opportunities

    C. Need to add notes quickly or log activities for each record

    D. Need to see records and related items as tabs under one screen

  • Question 358:

    Universal Containers recently changed the sharing model for accounts from public to private. Users must be able to view contacts they own for accounts that are owned by other users. However, account owners do NOT need access to the contact records owned by others. How should this be accomplished?

    A. Set the organization-wide default for contacts to be controlled by the parent.

    B. Move contacts NOT owned by the account owner to an account owned by the contact owner.

    C. Set the organization-wide default for contacts to private.

    D. Instruct users to create new account records and new contacts related to the accounts.

  • Question 359:

    Universal Containers initiates cases based on electronic transmissions from power units. The case management process is as follows:

    A work order is submitted to a field service team to perform a technical review.

    After the technical review is closed, an agent needs to contact the customer to review activities.

    Cases can only be closed after the customer review has been completed

    Universal containers needs to determine whether the work orders and customers contacts should be stored as child cases or on a related custom object

    Which two aspects should the consultant consider to meet these requirements? Choose 2 answers

    A. Visibility and access to the work order records

    B. Work Order and customer contact escalation requirements

    C. Account team relationship to the primary contact

    D. Case closure rules on the original case

    E. Total number of account and contact records in the database

  • Question 360:

    Cloud Kicks wants to implement a methodology to determine which current Leads have the most in common with Leads that have successfully been converted in the past. How can Cloud Kicks support this requirement?

    A. Use Einstein Lead Scoring.

    B. Create a lead Rollup Summary Field.

    C. Use Lead Conversation Reporting.

    D. Create a Joined report.

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