Salesforce Salesforce Certifications SALES-CLOUD-CONSULTANT Questions & Answers

• Question 561:

  A Consultant for Cloud Kicks Sales Cloud has proposed implementing an Account Hierarchy. What impact could the redesign have on the org?

  A. The ownership of an Account determines the visibility of the Account Hierarchy.

  B. The value of all Opportunities in an Account Hierarchy are visible on the parent Account

  C. The Account Hierarchy can be visualized from all levels in the structure.

  D. A user who owns an Account at the bottom of the hierarchy has access to all parent Accounts.

  Correct Answer: C

• Question 562:

  Cloud Kicks operates in multiple countries and wants to track historical exchange rates. The Consultant at Cloud Kicks has implemediated exchange rates by using advanced currency management. How is the converted currency amount on Opportunities calculated?

  A. Based on the Opportunity stage regardless of the Close Date

  B. Based on the historical exchange rate regardless of the Close Date

  C. Based on the Close Date regardless of the Opportunity stage

  D. Based on the exchange rate regardless of the Close Date

  Correct Answer: C

• Question 563:

  Cloud Kicks is now live and training is complete, but the system administrator keeps calling with questions about the process. Which strategy should the Consultant use?

  A. Conduct a Knowledge Transfer with the admin.

  B. Test the process to make sure it still works.

  C. Have the admin review the solution design.

  D. Direct the admin to ask Salesforce.

  Correct Answer: A

• Question 564:

  UC wants to migrate accounts from the legacy system into Salesforce. Client want the unique Account Ids for the account records in the legacy system to be imported into the salesforce to allow the quality control comparison to be conducted after the migration is completed and facilitate future integration. What solution the consultants recommend to meet this requirement?

  A. Create a custom unique number field in salesforce and migrate the legacy account Id in this field.

  B. Ensure the names of Account Records are migrated correctly so the client can conduct proper quality control testing.

  C. Create a custom object called external Id and migrate the legacy system account Id data this custom objects.

  D. Create a custom External Id field in salesforce and migrate the legacy system Account Id into this.

  Correct Answer: D

• Question 565:

  As part of Enterprise Territory management implementation, Cloud Kicks wants the user to manually search for territory in an active territory model and assign to Opportunities.

  Which approach should the Consultant suggest to meet this requirement?

  A. Use the default Enterprise Territory Management to provide access to assign any active territory to the Opportunity.

  B. Enable sharing access to the account to assign any active territory to Opportunities.

  C. Create Apex class code to assign territories to open Opportunities.

  D. Update the Profile with the "Manage Territory" permission.

  Correct Answer: A

• Question 566:

  The shipping department at Universal Containers is responsible for sending product samples as part of the sales process, when an opportunity moves to the"sampling" stage, Universal Containers wants an automatic email sent to the shipping department listing the products on the opportunity. How can this requirement be met using a workflow email?

  A. Create it on the opportunity using an HTML email template.

  B. Create it on the opportunity product using a Visualforce email template.

  C. Create it on the opportunity product using an HTML email template.

  D. Create it on the opportunity using a Visualforce email template.

  Correct Answer: D

• Question 567:

  Cloud Kicks needs the ability to determine the effectiveness of a recent marketing campaign on new leads. Which solution should the Consultant recommend?

  A. Enable campaign influence and report on the influence percent and revenue share.

  B. Create a custom object and a record for the campaign, then relate the newly created record to the lead

  C. Create a custom text field to capture the marketing campaign

  D. Specify the date range of the leads added to the campaign.

  Correct Answer: A

• Question 568:

  A sales representative at Universal Containers who recently lost a sales deal to a competitor has set the opportunity stage to closed/lost. What impact will this have on the opportunity in the forecast?

  A. It will be associated with the closed forecast category and it contributes to the forecast.

  B. It will be associated with the omitted forecast category and sales management must override to exclude it from the forecast.

  C. It will be associated with the lost forecast category and only sales managers will be able to view it in the forecast.

  D. It will be associated with the omitted forecast category and does NOT contribute to the forecast.

  Correct Answer: D

• Question 569:

  The Cloud Kicks pipeline and forecasting reports are inaccurate because sales representatives are creating opportunities after they are already closed/won. The VP of Sales wants visibility on how often the sales representatives are creating opportunities like this. Which two solutions should the Consultant recommend? Choose 2 answers

  A. Utilize a process builder to send an email to sales management when the Opportunity is created in the closed/won stage.

  B. Run the Opportunity pipeline standard report to view the upcoming Opportunities by stage.

  C. Configure a report that displays Opportunities that have a closed date less than, or equal to, the created date.

  D. Implement a process builder that automatically updates the Opportunity to the first stage in the sates process.

  E. Enable High Velocity Sales so that the VP of Sales can get a global view of quick closed Opportunities.

  Correct Answer: AC

• Question 570:

  The sales at Cloud Kicks needs to track the number of retail locations for each of its Leads. Once the Lead is converted, the sales team wants to see the number of retail locations related to its customer. The service team also wants to view this information. Which two actions should the Consultant take to meet this requirement? Choose 2 answers

  A. Create a rollup field on the Account to calculate the number of retail locations.

  B. Map the custom field from the Lead object to the custom field on the Account object during lead conversion.

  C. Update the Account with number of retail locations after it has been converted.

  D. Create custom fields on the Account and Lead objects to store the number of retail locations.

  E. Map the custom field from the Lead object to the standard field on the Account object during lead conversion.

  Correct Answer: BD