UC recently acquired Global Packaging, a company that has complementary Products. UC wants to run a major campaign showcasing its new product bundling. The company will use multiple marketing channels to create awareness in the marketplace. Each marketing channel will need to be measured for its effectiveness both individually and collectively. How should the consultant design the solution for UC?
A. Create a single campaign, add members, and set the status to active
B. Create campaigns for each channel with members and link child campaigns to a parent campaign
C. Create campaigns for each channel, link them to a parent, and add members to the parent
D. Create a single campaign and add member statuses for each marketing channel
Cloud Kicks implementing Enterprise Territory Management for its retail sales. The Sales Director wants to organize Territories based on their characteristics.
How can the Consultant meet this requirement?
A. Create a Territory Management Model with Territory Hierarchy and with priority.
B. Create a Territory Model with Territory hierarchy and set allocations.
C. Create a Territory Hierarchy, and set allocations and assignments.
D. Create Territory Types with priority and then create a Territory based on Territory Types.
UC wants to migrate accounts from a legacy system into Salesforce. The client wants the unique account IDs for the account records in the legacy system to be imported into Salesforce to allow a quality control comparison to be conducted after the migration is complete and facilitate future integration. What solution should the consultant recommend to meet this requirement?
A. Create a custom external ID field in Salesforce and migrate the legacy system account ID into this field
B. Create s custom object called external ID and migrate the legacy system account ID data into this custom object.
C. Ensure that the names of the account records are migrated correctly so the client can conduct proper quality control U testing.
D. Create a custom unique number field in Salesforce and migrate the legacy system account ID into this field.
The marketing Manager at Universal Containers wants to leverage the power of sales cloud to support the sales following requirement:
1.
monitor website traffic
2.
Email 1200 leads per day
3.
capture customer satisfaction survey result on a web form
4.
Understand (report) the case of marketing exercise vs sales activity
What should a consultant recommend to meet this requirement?
A. Use mass email, campaign, campaign influence, web-to-lead, opportunity and report
B. Use community campaign, web-to-lead, opportunity and report and dashboard
C. Use site.com campaign web-to lead opportunity, report, and dashboard
D. Use AppExchange marketing app, campaign, web-to-lead, opportunity and report
Which three processes are a use case for Visual Workflow? Choose 3 answers
A. Assignment of email to a case queue based on subject.
B. Decision-based troubleshooting for agents.
C. Cross-sell promotions for agents.
D. Field validation during case creation.
E. Caller verification and creation of a new case.
Universal Containers has a large sales department that is dispersed worldwide. Sales managers want greater visibility into the opportunities in progress with their respective teams and would like to receive email notifications when key opportunity fields are changed (e.g., amount or sales stage). However, individuals would like to control the frequency of their email notifications. Which solution should a consultant recommend for this scenario?
A. Configure the individual Salesforce for Outlook email settings to control notification frequency.
B. Define a workflow rule and email task that is triggered when key fields are updated to new values.
C. Configure the opportunity teams for opportunities so that only interested sales users are receiving notifications.
D. Configure Chatter and its related notification settings to provide relevant updates to interested sales managers.
Universal Containers recently enabled Chatter and has found it extremely helpful in the sales process. Given the success, Universal Containers would like to bring the competitive intelligence team into Salesforce to leverage Chatter to collaborate on opportunities when key competitors are identified. Which step should be considered when setting up the competitive intelligence team? Select two answers.
A. Set up each member of the competitive intelligence team with standard user licenses.
B. Add the competitive intelligence team to Chatter groups organized by competitor.
C. Set up each member of the competitive intelligence team with Chatter Free licenses.
D. Create a single user for the competitive intelligence team to share.
Northern Trail Outfitters (NTO) wants controlled access for its users allowing them to see all accounts, but only make changes to the accounts they own and the contacts within those accounts. How should NTO set its default access for accounts and contacts?
A. Set accounts to private and contacts to controlled by parent.
B. Set accounts to public read-only and contacts to controlled by parent.
C. Set accounts to public read-only and contacts to private.
D. Set accounts to private and contacts to private.
Universal Containers marketing department runs many concurrent campaigns. It has specified that the influence timeframe for a campaign is 60 days. When a contact is associated to an opportunity in a contact role, what is the impact on the campaign influence for opportunities?
A. Campaigns in which a contact became a member within the last will be added to the campaign influence L' related list.
B. Sales reps can choose which campaigns created within the last 60 days should be added to the campaign influence related list.
C. All campaigns created within the last 60 days will be added to the campaign influence related list.
D. All contacts associated with campaigns will be added to the campaign influence related list.
What are the benefits of enabling territory management?
Choose 2 answers
A. Support to complex and frequently changing sales organization
B. Ability to generate account sharing rule based on territory membership
C. Support for multiple forecast per user based on territory membership
D. Ability to expand private sharing model using account criteria
E. Ability to include opportunity in more than one record.
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