Where do you select the "Marketing User" checkbox to enable a user to create, edit, delete, and clone campaigns; manage campaign members; and edit advanced campaign setup?
A. Org-wide defaults
B. User record
C. Profile
D. Sharing Rules
Customizable Forecasting must be enabled by salesforce.com support.
A. True
B. False
Which of the following stage should be matched with the Forecast Category "Omit"?
A. Early pipeline stages
B. Mid pipeline
C. Late pipeline stages
D. Closed and Won
E. Closed and Lost
Who can benefit from the Quotes feature? (Select all that apply)
A. A customer who wants to get a quote from Salesforce
B. A sales rep who wants to create and email a PDF quote from Salesforce
C. An Administrator who wants to manage quoting in Salesforce
Match the following loading option to the description of when to use it. "Import Wizard"
A. Brian wants to consolidate all his accounts from several systems.
B. Bill wants to load 20,000 lead records.
C. Becky wants to load all her 65,000 contact records.
D. Bob wants to load a single account record.
E. Berta wants to keep a separate system as her "system of record"
Match this tip with its design consideration. "Use the client's language"
A. Tab and field naming
B. Reduced clicks
C. Search
D. Record types and page layouts
E. Workflow rules and approvals
F. Minimized redundant data entry
What does Salesforce usability mean?
A. How many users log on to Salesforce on a daily basis
B. What is the ratio of Salesforce users to the amount of sales
C. How satisfied Salesforce users are with the application
D. How easily can customers achieve their goals using Salesforce
For optimal usability and adoption, a solution must do what. (Select all that apply)
A. Provide value so users perceive it as a valuable spending of their time.
B. Be easy to use so users can easily enter data and find information.
C. Have trusted data.
D. Be inexpensive so users don't worry about the bottom line when using the application.
E. Provide both online help and hard copy reference materials to assist users at all times.
F. Be easy to change through a change ma
You can track only Assets sold by your company.
A. True B. False
How can end users sync their data from Outlook (using Salesforce for Outlook)? (Select all that apply)
A. Using the sync system try icon and clicking sync now
B. Allowing sync to run regularly in the background
C. Setting up sync schedule in Salesforce
D. Setting up sync schedule in Outlook
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