What is clean data?
A. Data that is trusted by the user
B. Data that is freshly entered
C. Data that is used by a single role
D. Data that is entered by an admin
E. Data that is independent of other data
Who is most interested in seamless migration?
A. Sales Reps
B. Sales/Marketing Managers
C. Sales/Marketing VP
D. IT
Your company has decided they want to track payment and deliveries for their products and services. Place the steps in order:
A. Set up default schedules for any products that involve regular payments or delivery.
B. Do not set up default schedules for products that involve payments or deliveries that are unique to each opportunity.
C. Enable Scheduling for all products.
Your org-wide defaults for access rights to Price Books are set to "Use", but only Sales Reps should have access to Price Books. What should be your first step?
A. Change the org-wide default setting to "No Access"
B. Change the org-wide default setting to "View Only"
C. Leave the org-wide default setting, but change the Sales Reps' access rights
D. Change the Sales Reps' access rights to "Use'
Which of the following statements are true about the Opportunity field, "Stage"? (Select all that apply)
A. There are 10 default stage values, based on a commonly used sales methodology.
B. The list of default stage values cannot be edited or added.
C. There are other sales methodologies that can be downloaded from the App Exchange and used within Salesforce
Your sole focus, when working with a client on data management, should be on initial data migration.
A. True
B. False
Your client is using Account data that is old. How can you help?
A. Enhance Account content with data.com
B. Use Account Merge utility
C. Change you data migration plan for Accounts
D. Re-load all Account records
Which describes a usability and/or adoption challenge? (Select all that apply)
A. Julie is concerned that other reps will steal her leads
B. Mario is not sure that Salesforce can do everything he needs it to do
C. Mary can't figure out how to update her contact list
D. Kevin wants meetings with his manager to be more strategic and less task oriented
E. Bob questions the quality of data in Salesforce
F. Iris is worried that once her admin makes a change, her accounts will be
How do you create a new quote for a customer?
A. Select an Account and click "New Quote"
B. Click the Quotes tab, then click "New Quote"
C. Select an Opportunity, then click "New Quote"
D. Select a Contact and click "New Quote"
AW Computing wants to run advertisement campaigns and then run reports to measure which advertisement type (online, magazine, or newspaper) generates the most revenue. Where would you create an "Advertisement Type" pick list to track this information?
A. Campaigns object
B. Contacts object
C. Campaign Members object
D. Leads object
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