Salesforce Salesforce Certifications SALES-CLOUD-CONSULTANT Questions & Answers

• Question 81:

  The sales team at Cloud kicks Cloud has roughly 100 members. The sales director has requested that newly created reports be shared with the sales team. How should the consultant efficiently share these reports?

  A. Create a report folder, add members in a specific profile, and share the Report folder.

  B. Create a report folder, add members in a specific Role, and share the Report folder.

  C. Create a report folder, add members to a Private Group, and share the Report folder.

  D. Create a report folder, add members in a specific Queue, and share the Report folder.

  Correct Answer: B

• Question 82:

  The sales director of retail products at Cloud Kicks wants to allow cloning of orders to help sales reps process repetitive orders.

  What are two guidelines to consider when cloning an order with products? Choose 2 answers

  A. A new order's currency or price book will remain the same If the original order has products.

  B. The admin will be able to set up which fields can be cloned to a new order.

  C. A cloned order must be associated with the same contract as the original order.

  D. A cloned order's start date must fall between the associated contract's start and end dates.

  Correct Answer: AD

• Question 83:

  Sales reps at Cloud Kicks (CK) need to see the Opportunity amount with the Account's discount field. CK sales reps are located in different regions and use different currencies. A consultant creates a custom formula field on the Opportunity.

  Which currency will the custom formula use for its value if the opportunity and account records have different currencies?

  A. Account currency

  B. Corporate currency

  C. Opportunity currency

  D. User currency

  Correct Answer: C

• Question 84:

  During the Discovery phase of a project, which three steps should a consultant complete to prepare for a successful engagement? Choose 3 answers

  A. Create implementation plan.

  B. Establish project goals.

  C. Define sales processes.

  D. Define success metrics.

  E. Set project milestones.

  Correct Answer: ADE

• Question 85:

  Cloud Kicks just deployed Sales Cloud globally and wants to make sure that all of its users are using Salesforce. How should the consultant determine if all regions are using Salesforce?

  A. Assign all users to a region, build a report using user login history, and filter on region.

  B. Create an Opportunity report per region, filtering by User.

  C. Ask each regional sales manager to run the standard User Adoption report.

  D. Install Salesforce Adoption Dashboards from the AppExchange and use the region chart.

  Correct Answer: D

• Question 86:

  Cloud Kicks manages contacts for lead generation in a marketing application. Following a new Salesforce implementation, inbound leads will be reviewed in the marketing application and then migrated to Salesforce.

  Which contacts should the consultant migrate from the marketing application to leads in Salesforce?

  A. New contacts

  B. Active contacts

  C. Qualified contacts

  D. All contacts

  Correct Answer: C

• Question 87:

  Cloud Kicks (CK) wants to implement sharing rules. Which three considerations should the consultant explain to CK?

  Choose 3 answers

  A. CK can expand access beyond the organization-wide default levels with sharing rules.

  B. Organization-wide defaults must be Public Read Only or Private to create sharing rules.

  C. Sharing rules apply only to new records that meet the definition of the source data set.

  D. When a sharing rule is deleted, the sharing access created by that rule must be manually removed.

  E. When multiple sharing rules are assigned, the user is assigned the least restrictive access.

  Correct Answer: ABE

• Question 88:

  Universal Containers has configured the Account organization-wide default (OWD) sharing as Public Read Only. All customer Accounts are owned by the customer successmanager. When a customer calls support to update their contact information, the support agent on their Account team is unable to edit the Account.

  Which approach should a consultant recommend allowing the support agent to edit the Account, while still enforcing the Public Read Only OWD?

  A. The support agent should add themselves to the customer's Account team to grant Edit permissions.

  B. The support agent should contact the customer success manager to update the Account.

  C. The customer success manager should change the owner of the Account to the support agent.

  D. The customer success manager should include the support agent on the default Account team with Edit permissions.

  Correct Answer: D

• Question 89:

  Cloud Kicks (CK) has a private Opportunity sharing model and leverages Opportunity teams to extend sharing. Occasionally, a team member's access needs to be removed due to changes in sales structure.

  How can CK revoke Opportunity team access on an ad-hoc basis?

  A. REVISE

  B. REVISEC. Remove the user's Opportunity team member.

  C. Remove the Opportunity team related list from page layouts.

  Correct Answer: C

• Question 90:

  The Cloud Kicks admin is planning to deploy new functionality as part of its quarterly update process. The consultant has recommended completing the update outside of business hours to avoid impacting users.

  Where should the consultant direct the admin to check for scheduled system maintenance?

  A. Company Profile

  B. Trailblazer Community

  C. Trailhead

  D. Salesforce Trust

  Correct Answer: D