Salesforce Salesforce Certifications SALESFORCE-CERTIFIED-ADMINISTRATOR Questions & Answers

• Question 81:

  Where does an administrator control field-level security for users?

  A. Sharing rule

  B. Role

  C. Profile

  D. User

  Correct Answer: C

• Question 82:

  The VP of Marketing wants Sales Reps to get updates when materials are updated in the Marketing library. What feature should an Administrator recommend?

  A. Validation rule

  B. Email alert

  C. Approval process

  D. Subscribe

  Correct Answer: B

  Reference: https://help.salesforce.com/articleView?id=000327066andtype=1andmode=1

• Question 83:

  When opening a case with Salesforce Support, the case requestor is asked to include the Organization ID of the org with the issue. Where in Salesforce setup will an administrator find the Salesforce Org ID?

  A. Company Information

  B. My Domain

  C. Setup Home

  D. Org Details

  Correct Answer: D

• Question 84:

  Universal Containers wants to back-up Salesforce data on a monthly basis. Which set of tools can a system administrator use to meet this requirement?

  A. Data Loader, Scheduled Report, Reporting Snapshot

  B. Data Loader, Reporting Snapshot, Report Export

  C. Data Export Service, Data Loader, Report Export

  D. Data Export Service, Reporting Snapshot, Einstein Analytics

  Correct Answer: D

• Question 85:

  A marketing user has received a file of leads to import into Salesforce. Which tool can be used to avoid duplicate lead records?

  A. Data loader

  B. Data Import Wizard

  C. Merge leads function

  D. Validation rules

  Correct Answer: A

• Question 86:

  Universal Containers needs to update data with information from an external financial system. What should an administrator do to accomplish this?

  A. Use the data loader to match records between the systems.

  B. Use the Excel connector to export records from both systems into Excel.

  C. Use an external ID field to match records between the systems.

  D. Use the data loader to match Salesforce records with the financial system.

  Correct Answer: C

• Question 87:

  A manager has created a new report folder called "Awesome Team Reports" to store the reports that are relevant for the team. The manager wants to let the team lead add new reports to the folder and share access to the folder with the rest of the team.

  Which level of access to the folder does the team lead need in order to complete this task?

  A. Editor

  B. Viewer

  C. Administrator

  D. Manager

  Correct Answer: D

• Question 88:

  The administrator has created new users for 10 new employees at Universal Containers. Why are these users unable to access the account object in the Salesforce org?

  A. Users' profile requires permission to the account object.

  B. Users' profile requires a sharing rule for accounts.

  C. Users' roles are low on the Role hierarchy.

  D. Organization-wide defaults are set to private.

  Correct Answer: A

• Question 89:

  Anytime an Opportunity is moved to Closed Won, Sales reps at Universal Containers (UC) are supposed to create a record on a child object of Opportunities called Survey Request. This action, however, does not always occur. Sales reps do not always populate all fields correctly. Which two tools should be used to remove permissions from Sales to create these records and automate record creation? Choose 2 answers

  A. Approvals

  B. Flow

  C. Process Builder

  D. Workflow

  Correct Answer: BC

• Question 90:

  Which two groups of objects can be created when converting a lead? Choose 2 answers

  A. Account, contact, lead conversion

  B. Account, contact, opportunity

  C. Person account, opportunity

  D. Account, opportunity, order

  Correct Answer: AB