Universal Containers has a custom object named Feedback which is used to capture Users' candid comments about their experiences at work. The sales team manager and all representatives have roles in the role hierarchy with sales representatives directly under the sales team manager. HR requires that all Feedback records be private to each User. Managers should NOT have access to subordinates' Feedback records. Which action should an administrator take to ensure this requirement is met?
A. Confirm Feedback object is set to Private and Uncheck 'Grant Access Using Hierarchies' in Organization-wide sharing.
B. Confirm Feedback object is set to Restricted and Uncheck 'Grant Access Using Hierarchies' in Organization-wide sharing.
C. Confirm Feedback object is set to Private and Uncheck 'Enable Role Hierarchy' in Organization- wide sharing.
D. Confirm Feedback object is set to Restricted and Uncheck Enable Role Hierarchy" in Organization-wide sharing.
A user profile has login hour restrictions set to Monday through Friday, 8:00 a.m. to 5:00 p.m. The user
logged in at 4:30 p.m. on a Tuesday and it is now 5:01 p.m.
Which application behavior should the user expect?
A. The user will be able to continue working and start new sessions.
B. The user will be logged out and any unsaved work-in-process will be saved.
C. The user will be logged out and any unsaved work-in-process will be lost.
D. The user will be able to continue working, but will be unable to start any new sessions.
Ursa Major Solar is experiencing quality assurance issues with a product line. An administrator needs to
use a standard object to track the extent of the problem.
Which standard object should be used?
A. Product
B. Case
C. Account
D. Opportunity
Universal Containers is having a quality control problem with one of its product lines. Which standard object can be used to track the extent of the problem?
A. Account
B. Opportunity Calculator
C. Case
D. Product
HOW Can an administrator capture custom lead data on the converted contact when converting a lead?
A. Use the lead conversion wizard to select the fields.
B. Map custom lead fields to standard contact fields.
C. Map custom lead fields to custom contact fields.
D. Use the data loader to move the custom lead data.
Universal Containers Is on boarding ten new employees in two weeks. Which two methods should a system administrator use to create user records in Salesforce without activating them? Choose 2 answers
A. Create them with the User Import Wizard and ensure that Active is unchecked. Calculator
B. Create a .csv file ensuring that IsActive = False, and use the data loader to insert.
C. Schedule a Time -Dependent Workflow to create users in two weeks.
D. Click Add Multiple Users and ensure that Generate New Password and Notify User Immediately are unchecked.
what does campaign Influence allow a user to do?
A. View the entire campaign hierarchy.
B. Summarize campaign member statistics on a campaign.
C. Report on the campaigns that have contributed to an opportunity.
D. Adjust the percentage of influence each campaign has on an opportunity
What describes the capabilities of Salesforce Knowledge?
A. An automated tool that closes Cases based on historical information
B. An automated Al tool that converts Leads to Opportunities given a predefined set of conditions
C. A knowledge base composed of articles that can be written and used by support agents
D. A knowledge base that uses Alto generate an article to solve customer support issues
What are two good use cases for a Salesforce approval process? Choose 2 answers
A. A sales process where the approval manager is randomly assigned from a public group of managers and a second approval by the Sales VP.
B. A sales process where the first level approval can be denied and automatically routed to the Sales VP for final approval.
C. sales process that involves approvals for all Opportunities by a Sales VP where a Sales VP is allowed to delegate their approval to someone else.
D. A sales process that involves approval to a queue member for all Opportunities and an additional approval by a Sales VP for Opportunities over a certain amount
Previous Universal Containers sales representatives worked on approximately 200 Accounts with billing addresses in New York. These sales representatives need to retain viewing and editing access to these accounts for 1 -3 months. How can a System Administrator easily provide View and Edit access to these users for the 200 accounts?
A. Create a new Profile for these users with criteria based on Billing State equals New York.
B. Create a new Account Sharing Rule for the Sales Representative Profile with criteria based on Billing State equals New York.
C. Create a new Account Sharing Rule for these users with criteria based on Billing State equals New York.
D. Create a new Account folder for these users with criteria based on Billing State equals New York.
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