Salesforce Salesforce Certifications SALESFORCE-DATA-CLOUD Questions & Answers

• Question 11:

  An organization is looking to use Data Cloud to unify data across 5 Salesforce orgs, 2 Marketing Cloud accounts, 6 Amazon S3 Buckets, and 4 Personalization datasets. As far as connection limits are concerned, which platform is going to present a challenge?

  A. Amazon S3 Bucket

  B. Personalization

  C. Marketing Cloud

  D. Salesforce CRM

  Correct Answer: C

  This platform is going to present a challenge in terms of connection limits for Data Cloud. Data Cloud supports up to 3 Marketing Cloud connections per org, which means that only 3 Marketing Cloud accounts can be connected as data

  sources or activation targets. The other platforms have higher or no limits for connections.

  References:

  https://help.salesforce.com/s/articleView?id=sf.c360_a_data_cloud_limits.htmandtype=5

• Question 12:

  A customer wants to create segments of users based on their Customer Lifetime Value. The source data that will be brought into the Data Cloud does not include that KPI. What process should be followed to achieve this outcome?

  A. Map Data to Data Model > Create Calculated Insight > Use in Segmentation

  B. Ingest Data > Map Data to Data Model > Create Calculated

  C. Insight > Use in Segmentation

  D. Ingest Data > Create Calculated Insight > Use in Segmentation

  E. Create Calculated Insight > Map Data to Data Model > Use in Segmentation

  Correct Answer: B

  To create segments of users based on their Customer Lifetime Value, the customer needs to first ingest the source data into Data Cloud, then map the data to the Customer 360 data model, then create a calculated insight using the formula editor, and finally use the calculated insight in segmentation. References: [Data Ingestion], [Data Mapping], [Calculated Insights], [Segmentation]

• Question 13:

  Which two applications automatically create activation targets at the time the application is connected to Data Cloud?

  A. Personalization powered by Interaction Studio

  B. Amazon S3

  C. B2C Commerce

  D. Marketing Cloud Engagement

  Correct Answer: AC

  These two applications automatically create activation targets when they are connected to Data Cloud. You can use these targets to activate segments or calculated insights to these applications.

  References:

  https://help.salesforce.com/s/articleView?id=sf.c360_a_data_cloud_activation.htmandtype=5

• Question 14:

  Which two characteristics describe the Customer 360 data model?

  A. A Conceptual Model

  B. A Static Model

  C. A Product Sold By Salesforce

  D. A Canonical Model

  Correct Answer: AD

  The Customer 360 data model is a conceptual model and a canonical model. A conceptual model is a high-level representation of the entities and relationships in a domain of interest, without specifying any implementation details. A canonical model is a common and consistent data model that can be used across different systems and applications. References: [Customer 360 Data Model Overview], [Conceptual Model], [Canonical Model]

• Question 15:

  An organization wants to enable users with the ability to identify and select text attributes from a picklist of options. Which Data Cloud feature can help with this use case?

  A. Transformation Formulas

  B. Data Harmonization

  C. Value Suggestion

  D. Global Picklists

  Correct Answer: C

  Value suggestion is a feature of Data Cloud that allows you to identify and select text attributes from a picklist of options. You can use value suggestion to standardize values across different data sources and improve data quality.

  References:

  https://help.salesforce.com/s/articleView?id=sf.c360_a_data_cloud_value_suggestion.htmandtype=5

• Question 16:

  What is the maximum limit of the number of records for Full Refresh Extract Method?

  A. 10 million

  B. 40 million

  C. 50 million

  D. No hard limit

  Correct Answer: A

  The maximum limit of the number of records for Full Refresh Extract Method is 10 million. Full Refresh Extract Method is an option for extracting data from Marketing Cloud to Data Cloud. It extracts all records from a data extension regardless of when they were created or modified. If the number of records exceeds 10 million, an error occurs and no records are extracted. References: Extract Methods

• Question 17:

  Which data stream category should be assigned to use the data for time-based operations in segmentation and calculated insights?

  A. Transaction

  B. Individual

  C. Sales Order

  D. Engagement

  Correct Answer: A

  The transaction data stream category should be assigned to use the data for time-based operations in segmentation and calculated insights. This category indicates that the data stream contains events that occur at a specific point in time

  and have a duration.

  References:

  https://help.salesforce.com/s/articleView?id=sf.c360_a_data_cloud_data_stream_category.htmandtype=5

• Question 18:

  A user needs permissions to access Data Cloud to create, manage, and publish segments. However, the user should not be allowed to create reports or manage data sources. Which permission set should an administrator assign?

  A. Customer Data Cloud for Marketing Admin

  B. Customer Data Cloud for Marketing Specialist

  C. Customer Data Cloud for Marketing Data Aware Specialist

  D. Customer Data Cloud for Marketing Manager

  Correct Answer: B

  This permission set should be assigned to a user who needs permissions to access Data Cloud to create, manage, and publish segments, but not to create reports or manage data sources. This permission set allows the user to create and

  edit segments, calculated insights, streaming insights, and activations, but not to access data streams, data model, identity resolution, or reports.

  References:

  https://help.salesforce.com/s/articleView?id=sf.c360_a_data_cloud_permission_sets.htmandtype=5

• Question 19:

  A segment fails to refresh with the error "Segment references too many Data Lake Objects (DLOs)". What are two remedies for this issue?

  A. Space out the segment schedules to reduce Data Lake Object load

  B. Refine segmentation criteria to limit up to 5 custom DMOs

  C. Split the segment into smaller segments

  D. Use Calculated Insights in order to reduce the complexity of the segmentation query

  Correct Answer: AC

  These two remedies can help resolve the error "Segment references too many Data Lake Objects (DLOs)". Spacing out the segment schedules can reduce the concurrent load on the Data Lake Objects and improve performance. Splitting the segment into smaller segments can reduce the number of Data Lake Objects that are referenced by each segment. References: https://help.salesforce.com/s/articleView?

• Question 20:

  What is the relationship between Individual and Contact Point Objects?

  A. 1:1

  B. 1: Many

  C. Many: Many

  D. None of the above

  Correct Answer: B

  The relationship between Individual and Contact Point Objects is 1: Many. This means that one Individual can have many Contact Points, such as email addresses, phone numbers, or postal addresses, but each Contact Point can only belong to one Individual. References: Data Model Overview