Exam Details

  • Exam Code
    :1Z0-219
  • Exam Name
    :Siebel Customer Relationship Management (CRM) 8 Business Analyst
  • Certification
    :Oracle Certifications
  • Vendor
    :Oracle
  • Total Questions
    :74 Q&As
  • Last Updated
    :Mar 26, 2025

Oracle Oracle Certifications 1Z0-219 Questions & Answers

  • Question 51:

    A Business Analyst has a requirement where users need real-time access to detailed credit card information from .1 mainframe system. A decision has been made to replicate this data within the Siebel application. Which two Integration tools could be used to meet this requirement?

    A. Active X Control

    B. Enterprise Integration Manager

    C. Object Interface

    D. Virtual Business Component

    E. EAI Connector

  • Question 52:

    Which two authentication methods use security adapters to authenticate against directory servers?

    A. Web Single Sign-On (Web SSO)

    B. LDAP authentication

    C. Database authentication

    D. ADSI authentication

  • Question 53:

    Siebel period definitions cannot be changed or added to.

    A. True

    B. False

  • Question 54:

    How can you add the necessary objects to the Object Explorer if the object types that you need are not displayed in the tools Object Explorer?

    A. Right click the Object explorer window and select Show All.

    B. Select View > Objects and select All, then click the Add button.

    C. Select View > Options and select the Object Explorer tab and select objects to add.

    D. Right click the Object Explorer window and select Add Objects, then select the objects to add.

  • Question 55:

    A Siebel iHelp item is typically modified by:

    A. end users

    B. application administrators or business analysts

    C. business automation administrators

    D. developers or members of the Siebel implementation team

  • Question 56:

    A Call Center agent needs to assign multiple Technical Support resources to a complex service request. What is the maximum number of users that can be assigned as the Owner?

    A. One

    B. more than one

    C. no limit

    D. This depends on the type of SR created.

    E. none of the above

  • Question 57:

    Identify two mechanisms for record update where state model cannot be enforced.

    A. Siebel Visual Basic

    B. Workflow Processes

    C. Workflow Policy Programs

    D. Enterprise Integration Manager

    E. Siebel eScript

  • Question 58:

    Select the two characteristics that describe a dynamic picklist and pick applet.

    A. Always display values in a single column drop down list.

    B. Data is only added via an Administration Data View.

    C. Data that users enter will be made available for other users to select.

    D. Allow users to select multiple records.

    E. Allow users to select a single record.

  • Question 59:

    Which three statements are true with regards to a Siebel Mobile Web client?

    A. It has access has to a local executable (.exe file).

    B. It has access to local .srf and .cfg files.

    C. It has access to a local Synchronization Manager.

    D. It has access to a local Enterprise Manager.

    E. It has access to a local database.

  • Question 60:

    Refer to the Exhibit.

    The link is defining which type of relationship?

    A. 1:1

    B. 1:M

    C. M:1

    D. M:M

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