Your customer's technicians need to be able to send a notification to a 3rd-party system that a particular step has been taken while working on an activity.
You need to create an action link that can be usedby the technician to initiate this notification. This message will use the launch condition "Service request is created".
What base action must you specify?
A. 'send_request'
B. 'change_activity'
C. 'create_request'
D. 'create_activity'
When creating a filter for use within the List/Time/Map/Daily screens in Oracle Field Service Cloud (OFSC), which option specifically enables a user interacting with the filtfr on those screens to enter a value of their choice?
A. Select the 'Dynamic' option when specifying the filter conditions.
B. Select the 'Is not empty' option when specifying the filter conditions.
C. Select the'Contains' operator option when specifying the filter conditions.
D. Select the 'In' operator option when specifying the filter conditions.
While most field resources for a particularcompany should see the countdown that displays the estimated time remaining for an activity in Oracle Field Service Cloud (OFSC), their 'contractor resources' that only perform periodica work should NOT see it.
Which configuration supports the requirementto hide the countdown timer for those 'contractor resources' that do NOT need to see it when they are working on their assigned activities?
A. Assign the 'contractor resources' to a Resource Type where the 'Display the remaining activity time' feature isdisabled.
B. Assign the 'contractor resources' to a User Type where the 'Display the remaining activity time' feature is disabled.
C. Set the visibility condition for the Activity Timer context to 'show* for the User Types that need it, but exclude the ones assigned to the 'contractor resources'.
D. Set the visibility condition for the Activity Timer context to 'hidden' for the 'contractor resources' assigned User Type.
An activity with an "Installation" work skill exists in a bucket and is ready to be routed.
The resource has nowork skills designated on his or her record, but qualifies for that activity in all other categories.
How does routing handle the assignment of this activity?
A. Routing does not assign the activity to the resource and removes all assigned work that exists on that resource.
B. Routing allows the activity to be assigned to that resource.
C. Routing uses the work skill conditions to add the missing "Installation" work skill to the resource before assigning the activity to that resource.
D. Routing failswith a "no resource with required work skills" error.
An Oracle Field Service Cloud (OFSC) Enterprise customer has enabled Street-Level Routing (SLR) for a particular routing plan. Which additional capability becomes available as a result of this routing feature being enabled?
A. the ability to set travel optimization goals either based on time or distance
B. the ability to set travel optimization goals either based on cost or resource utilization
C. the ability to set travel optimization goals based on current traffic data
D. the abilityto set travel optimization goals based on predicted traffic data
A technician has been assigned a scheduled activity that he or sheneeds to perform later in the day.
Their company has a policy that their technicians perform some advance testing as an administrative task prior to the activity.
Which option would enable them to account for their time performing these tasks?
A. selecting "Prework" from within the activity In OFSC Mobility
B. adding a new "Prework" custom property to the "Edit/View activity" context in OFSC Mobility
C. creating a "start-after" link template between the preliminary work and the scheduled work
D. creating a "start-before" link template between the preliminary work and the scheduled work
Which two settings are required to ensure that the "Not activated on time" alert is shown in the GUI for a resource inthe system?
A. Configure the "Route has not been started XX minutes after the start time of resource work day" Alert setting.
B. Create a resource filter that has an "Activated contains Activated" condition.
C. Create a "Not activated on time" action linkon the resource's Activate Queue.
D. Create a "Route is not activated" launch condition in Message Scenarios.
E. Select the "Enable 'Not activated in time" alert and trigger" within the Resource Type features of that resource.
Where are permissions enabled for users to access Collaboration?
A. the Business Rules configuration screen
B. the Resource Information configuration screen
C. the User Type configuration screen
D. the Resource Type configuration screen
Which two statements are correct regarding String and Integer property types?
A. Both property types can contain alphanumeric characters and punctuation.
B. Both property types can containGeolocation elements.
C. Integer property types can be used for check box elements, whereas String property types can be used for phone numbers or email addresses.
D. Both property types can include regular expressions.
Which three statements are trueregarding resource calendar options?
A. Shifts can be used within a variety of work schedules.
B. Nonworking time is used to identify known absences such as vacations or holidays.
C. Nonworking reasons are set by default and cannot be modified.
D. Holidays for calendars are defined using the configuration option of Holidays.
E. Work Schedules can contain combinations of shifts and nonworking times.
F. Working time can contain multiple work schedules.
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