A customer wants to change the information that displays in theCollaboration window when an activity is dragged into it.
What needs to be modified to ensure that the preferred activity properties appear?
A. the 'Identify activity by' context
B. the 'Activities' context
C. the 'Activity hint' context
D. the 'Activity details in chat' context
Which two default attributes serve as stand-alone keys for work zones?
A. Service Code
B. Completion Code
C. Fault code
D. Zip code
E. Travel area
F. City
A client requires that an updatedcustomer's signature and site photograph be captured for all 'reopened' activities.
Which property and screen configuration step meets this requirement?
A. Set the signature and site photograph properties to have 'blank' default values when the conditionof 'astatus = reopen' is met.
B. Ensure that the 'Clone property data on Reopen or Prework1 parameter is deselected for the signature and site photograph properties.
C. Set a Regular Expression for the signature and site photograph properties with an assigned value of 'Updated'.
D. Select the 'Clone property data on Reopen or Prework' parameter on the 'Reopen Activity' context and enter the appropriate properties in the 'Exceptions' list.
Which statement is correct regarding the capabilities of 'reoptimization' within an Oracle Field Service Cloud (OFSC) routing plan?
A. Reoptimization can be enabled for manual, once-a-day, recurrent,immediate and sequential routing plans. ^j
B. 'Minimize summary travel1 is one of the selectable goals within the Reoptimization section of a routing plan.
C. In general, the higher the reoptimization penalty % is set, the less impact reoptimization will have on activities already assigned to routes.
D. Reoptimization filters are used to specify the costs of not assigning certain types of activities as well as lateness tolerances.
A customer wants to integrate OFSC with their existing DBaaS instance.
Which option lists the steps necessary to take to set up the real-time transfer of OFSC data directly into DBaaS?
A. Clone the Daily Extract outbound integration channel as a DBaaS channel, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.
B. Clone the Daily Extract outbound integration channel as a DBaaSchannel, select the data set entities specifying 'real-time' as the data transfer option, then add fields to the entities.
C. Create an outbound integration channel for DBaaS, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.
D. Create an outbound integration channel for DBaaS, select the data set entities specifying 'realtime' as the data transfer option, then add fields to the entities.
A resource is assigned a work skill group that contains 'skill A' with a 90% skill levjel. Thesame 'skill A' is also assigned to them directly with a level of 100%.
How will routing consider that resource's level for 'skill A' for activity assignment decisions?
A. The work skill group assignment takes precedence, so routing will consider the resource to have a level or 90% for 'skill A'.
B. OFSC will prevent such a situation by presenting an error when the same skill is assigned with conflicting levels.
C. The individual skill assignment takes precedence, so routing will consider the resource to have a level of 100% for 'skill A'.
D. Routing wiil consider the resource's level to be an average of the level from the group and the individually assigned 'skill A1 (95%).
A customer requires that their dispatchers have the ability to modify activity start and end times for their technicians via the Core Manage interface when necessary.
Which option enables that ability?
A. Enable the "Allow activity reorderinside the route" feature within the Dispatcher User Type.
B. Enable the "Allow action time adjustment in Manage" feature within the Add Activity/Activity Details context.
C. Enable the "Allow action time adjustment in Manage" feature for the DispatcherUser Type.
D. Verify that access to Mobility is enabled within the Dispatcher User Type.
A field technician has been assigned a scheduled, but not-ordered activity that they need to perform later in q given day.
Their company has a policy that requires their technicians to perform some advance testing as an administrative task prior to beginning work on these types of activities. Which option enables them to account for their time performing these tasks?
A. Create a 'start-after' link template between the preliminary work and the scheduled work.
B. Select the 'Prework' action from within the activity record in Oracle Field Service Cloud (OFSC).
C. Add a new 'Prework' custom property to the'Edit/View activity' context in Oracle Field Service Cloud (OFSC).
D. Create a 'start-before' link template between the preliminary work and the scheduled work.
A customer supports a particular type of activity that requires a security clearance to gain access to the job site, and they only have a few resources that have clearances.
These activities don't happen all that often, and as such, they are not concerned with quota management for them. Instead, when an acti/ity of this type needs to be booked, the customer will directly assign it to one of their qualified resources.
Which API request will provide this customer with the information they need to directly assign the activity to the right resource?
A. GET 'resources' request
B. 'activityBookingOptions' request
C. 'bookingStatuses' request
D. 'findMatchingResources' request
Which two are correct statements regarding Daily Extract file data configuration?
A. Separate Daily Extract files must be set up for data to be used in BICS and DBaaS.
B. Customized data sets can be created for individual instances of OFSC.
C. Data from a single data set can be configured to be extracted in any numberof Daily Extract files
D. All data sets can be configured to include custom properties and fields.
E. Daily Extract files cannot be set up to extract data from multiple data sets
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