CompTIA CompTIA A+ 220-1102 Questions & Answers

• Question 1:

  A user tries to access commonly used web pages but is redirected to unexpected websites. Clearing the web browser cache does not resolve the issue. Which of the following should a technician investigate NEXT to resolve the issue?

  A. Enable firewall ACLs.

  B. Examine the localhost file entries.

  C. Verify the routing tables.

  D. Update the antivirus definitions.

  Correct Answer: B

  A possible cause of the user being redirected to unexpected websites is that the localhost file entries have been modified by malware or hackers to point to malicious or unwanted websites. The localhost file is a text file that maps hostnames to IP addresses and can override DNS settings. By examining the localhost file entries, a technician can identify and remove any suspicious or unauthorized entries that may cause the redirection issue. Enabling firewall ACLs may not resolve the issue if the firewall rules do not block the malicious or unwanted websites. Verifying the routing tables may not resolve the issue if the routing configuration is correct and does not affect the web traffic. Updating the antivirus definitions may help prevent future infections but may not remove the existing malware or changes to the localhost file.

  References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 1.3

• Question 2:

  An IT security team is implementing a new Group Policy that will return a computer to the login after three minutes. Which of the following BEST describes the change in policy?

  A. Login times

  B. Screen lock

  C. User permission

  D. Login lockout attempts

  Correct Answer: B

  Screen lock is a feature that returns a computer to the login screen after a period of inactivity, requiring the user to enter their credentials to resume their session. Screen lock can be configured using Group Policy settings, such as Screen saver timeout and Interactive logon: Machine inactivity limit. Screen lock can help prevent unauthorized access to a computer when the user is away from their desk. Login times are not a feature that returns a computer to the login screen, but a measure of how long it takes for a user to log in to a system. User permission is not a feature that returns a computer to the login screen, but a set of rights and privileges that determine what a user can do on a system. Login lockout attempts are not a feature that returns a computer to the login screen, but a security policy that locks out a user account after a number of failed login attempts. https://woshub.com/windows-lock-screen-after-idle-via-gpo/

• Question 3:

  A company is recycling old hard drives and wants to quickly reprovision the drives for reuse. Which of the following data destruction methods should the company use?

  A. Degaussing

  B. Standard formatting

  C. Low-level wiping

  D. Deleting

  Correct Answer: C

  Low-level wiping is a process that overwrites the entire hard drive with zeros or random data, making it impossible to recover any data from the drive. This method is more secure than standard formatting or deleting, which only remove the file system and directory information, leaving the data intact and recoverable using specialized software. For 1 TB drive it takes 2 hours 47 minutes.

• Question 4:

  A technician needs administrator access on a Windows workstation to facilitate system changes without elevating permissions. Which of the following would best accomplish this task?

  A. Group Policy Editor

  B. Local Users and Groups

  C. Device Manager

  D. System Configuration

  Correct Answer: B

• Question 5:

  Windows updates need to be performed on a department's servers. Which of the following methods should be used to connect to the server?

  A. FTP

  B. MSRA

  C. RDP

  D. VPN

  Correct Answer: C

• Question 6:

  A technician is working on a Windows 10 PC that has unwanted applications starting on boot. Which of the following tools should the technician use to disable applications on startup?

  A. System Configuration

  B. Task Manager

  C. Performance Monitor

  D. Group Policy Editor

  Correct Answer: B

• Question 7:

  A technician receives an invalid certificate error when visiting a website. Other workstations on the same local network are unable to replicate this issue. Which of the following is most likely causing the issue?

  A. Date and time

  B. User access control

  C. UEFI boot mode

  D. Log-on times

  Correct Answer: A

• Question 8:

  A systems administrator is troubleshooting network performance issues in a large corporate office. The end users report that traffic to certain internal environments is not stable and often drops. Which of the following command-line tools can provide the most detailed information for investigating the issue further?

  A. ipconfig

  B. arp

  C. nslookup

  D. pathping

  Correct Answer: D

• Question 9:

  A user's workstation is failing to load. An analyst inspects the workstation and sees a message that states there is no bootable device. Which of the following should the analyst do first?

  A. Reimage the machine back to factory defaults.

  B. Verify drive readability in the BIOS.

  C. Select safe mode when the machine begins booting.

  D. Boot to a Linux live image.

  Correct Answer: B

• Question 10:

  A large university wants to equip all classrooms with high-definition IP videoconferencing equipment. Which of the following would most likely be impacted in this situation?

  A. SAN

  B. LAN

  C. GPU

  D. PAN

  Correct Answer: B