CompTIA CompTIA Certifications 220-1102 Questions & Answers

• Question 711:

  SIMULATION

  A technician has just removed malware from a Windows 7 system, but the user reports that every time they type a URL into Internet Explorer to navigate to a search engine the same standard page is being displayed on the browser. The

  page is asking the user to purchase antivirus software.

  Please resolve the problem using the available tools shown. When you have completed the simulation, please select the done button to submit your answer.

  

  A. Please review explanation for detailed answer.

  B. PlaceHolder

  C. PlaceHolder

  D. PlaceHolder

  Correct Answer: A

  Please check the below images for detailed steps to do:

  

• Question 712:

  SIMULATION

  You need to configure your mobile device to send and receive electronic messages from your company. Your mobile device must be able to truly synchronize the message state with your desktop, so that when a message is read on your desktop, it is marked as read on your mobile device. These are the proper parameters:

  1.

  Email address: [email protected]

  2.

  Password: P@$$w0rd

  3.

  Pop.techies.com Port: 110 Security: None

  4.

  IMAP.techies.com Port: 993 Security: SSL

  5.

  smtp.techies.com Port: 465 Security: TLS

  6.

  Company SSID: Techies

  7.

  Security: WPA2

  8.

  Passphrase: P@$$w0rd

  9.

  SSID is not broadcasted

  Instructions: You are not authorized to use the Company's WLAN. The outgoing server does not require login credentials. When you have completed the simulation, please select the done button to submit your answer.

  

  

  A. Review the explanation for all details.

  B. PlaceHolder

  C. PlaceHolder

  D. PlaceHolder

  Correct Answer: A

  Since we are instructed to not use the company's WLAN we only need to worry about the email settings and ignore the WiFi and Networks tab. On the MAIL tab enter information as shown below:

  

• Question 713:

  SIMULATION

  Every time it is rebooted, the message "BOOTMGR is missing" appears. You have previously inserted a Windows 7 installation DVD into the DVD-ROM. Please repair this failure without overwriting the customers' local user profiles.

  Instructions:

  1.

  Launch the simulation to repair the failure

  2.

  Type Help in command line to show list of available commands

  3.

  When you have completed the simulation, please select the done button.

  

  A. Review the explanation for all details.

  B. PlaceHolder

  C. PlaceHolder

  D. PlaceHolder

  Correct Answer: A

  1.

  Boot using Windows 7 DVD:

  2.

  Select "Repair your computer"

  3.

  Select recovery tools

  4.

  Chose command prompt

  5.

  Use the command bootrec/fixboot

  

  

  

  

• Question 714:

  SIMULATION

  Two components of Genericware2.0 are causing performance issues on a Windows 7 PC. One Generic 2.0 component is currently not responding and needs to be disabled upon reboot. To prevent further performance issues ensure both

  components are no longer running upon reboot, without making any other changes to the current system or without deleting registry keys or shortcuts.

  Instructions: When you have completed the simulation, please select the done button to submit your answer.

  A. Check the answer in explanation.

  B. PlaceHolder

  C. PlaceHolder

  D. PlaceHolder

  Correct Answer: A

  Please check the below images for detailed steps to do: This is a simple one, you will start on the Windows Desktop, "Go to the Start menu and type in the search bar ?SCONFIG". after you're done click on Startup and remove the Tick from the application name provided by the sim (genware.exe I think ). When this is done, "Click on the Services tab, and remove the tick from the application name provided by the sim. After that's finished click Apply and OK". and you're "Done". Tip: In disable startup program called "genware2.0" just go to start type msconfig and it will be in start-up column and also in service. Then go to start find folder startup and remove programs icon from that folder you don't have to remove it from trash.

  

  

• Question 715:

  SIMULATION

  Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue. Click on individual tickers to see the ticket details. View attachments to determine the problem.

  Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.

  

  

  

  A. Check the answer in expalation.

  B. PlaceHolder

  C. PlaceHolder

  D. PlaceHolder

  Correct Answer: A

  Corrupt OS Repair Installation Bootrec

  

  

• Question 716:

  SIMULATION

  Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue. Click on individual tickers to see the ticket details. View attachments to determine the problem.

  Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.

  

  

  A. Check the answer in expalation.

  B. PlaceHolder

  C. PlaceHolder

  D. PlaceHolder

  Correct Answer: A

  User cannot access shared resource Remap network drive net use

  

• Question 717:

  SIMULATION

  As a corporate technician, you are asked to evaluate several suspect email messages on a client's computer. Corporate policy requires the following:

  1.

  All phishing attempts must be reported.

  2.

  Future spam emails to users must be prevented.

  INSTRUCTIONS

  Review each email and perform the following within the email:

  1.

  Classify the emails

  2.

  Identify suspicious items, if applicable, in each email

  3.

  Select the appropriate resolution

  If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

  

  

  A. Check the answer in expalation.

  B. PlaceHolder

  C. PlaceHolder

  D. PlaceHolder

  Correct Answer: A

  Inbox mail 1 - Account Locked- Phishing - Report email to Information Security Inbox mail 2 - Share your feedback - Legitimate - Perform no additional actions Inbox mail 3 - Employee orientation - Legitimate - Perform no additional actions Inbox mail 4 - Security Update - Spam - Report email to Information Security Inbox mail 5 - Interview - Legitimate - Perform no additional actions

• Question 718:

  SIMULATION

  Multiple users are reporting audio issues as well as performance issues after downloading unauthorized software. You have been dispatched to identify and resolve any issues on the network using best practice procedures.

  INSTRUCTIONS

  Quarantine and configure the appropriate device(s) so that the users' audio issues are

  resolved using best practice procedures.

  Multiple devices may be selected for quarantine.

  Click on a host or server to configure services.

  

  

  

  A. Check the answer in expalation.

  B. PlaceHolder

  C. PlaceHolder

  D. PlaceHolder

  Correct Answer: A