CompTIA CompTIA Certifications 220-1102 Questions & Answers

• Question 281:

  Which of the following is the MOST basic version of Windows that includes BitLocker?

  A. Home

  B. pro

  C. Enterprise

  D. Pro for Workstations

  Correct Answer: D

  The most basic version of Windows that includes BitLocker is Windows Pro. BitLocker is a feature of Windows Pro that provides full disk encryption for all data on a storage drive [1]. It helps protect data from unauthorized access or theft and can help secure data from malicious attacks. Pro for Workstations includes this feature, as well as other features such as support for up to 6 TB of RAM and ReFS.

• Question 282:

  Which of the following file extensions are commonly used to install applications on a macOS machine? (Select THREE).

  A. .mac

  B. .Pkg

  C. .deb

  D. .dmg

  E. .msi

  F. .appx

  G. .app

  H. .apk

  Correct Answer: BDG

  https://support.microsoft.com/en-us/windows/common-file-name-extensions-in-windows-da4a4430-8e76-89c5-59f7-1cdbbc75cb01

  .pkg and .dmg are files used to distribute and install applications on macOS. .pkg files are installer packages that may contain multiple files and executable code, while .dmg files are disk images that can contain a single bundled application or multiple applications. .app files are typically the main executable files for macOS applications. The other options listed are file extensions for applications or installers on other platforms (such as .deb for Debian- based Linux systems, .msi for Windows, and .apk for Android). This information is covered in the Comptia A+ Core2 documents/guide under the Mac OS section.

• Question 283:

  A technician has verified that a user's computer has a virus, and the antivirus software is out Of date. Which of the following steps should the technician take NEXT?

  A. Quarantine the computer.

  B. use a previous restore point,

  C. Educate the end user about viruses

  D. Download the latest virus definitions

  Correct Answer: D

  This will ensure that the antivirus software is up-to-date, and can detect any new viruses that may have been released since the last virus definition update.

  The CompTIA A+ Core 2 220-1002 exam covers this topic in the following domains: 1.3 Explain the importance of security awareness and 2.2 Given a scenario, use secure data management and disaster recovery principles.

• Question 284:

  A macOS user reports seeing a spinning round cursor on a program that appears to be frozen. Which of the following methods does the technician use to force the program to close in macOS?

  A. The technician presses the Ctrl+Alt+Del keys to open the Force Quit menu, selects the frozen application in the list, and clicks Force Quit.

  B. The technician clicks on the frozen application and presses and holds the Esc key on the keyboard for 10 seconds Which causes the application to force quit.

  C. The technician opens Finder, navigates to the Applications folder, locates the application that is frozen in the list, right-clicks on the application, and selects the Force Quit option.

  D. The technician opens the Apple icon menu, selects Force Quit, selects the frozen application in the list, and clicks Force Quit.

  Correct Answer: D

  The technician opens the Apple icon menu, selects Force Quit, selects the frozen application in the list, and clicks Force Quit. This is the most common method of force quitting a program in macOS. This can be done by clicking on the Apple icon in the top left of the screen, selecting Force Quit, selecting the frozen application in the list, and then clicking Force Quit. This will force the application to quit and the spinning round cursor will disappear.

• Question 285:

  Which of the following data is MOST likely to be regulated?

  A. Name in a Phone book

  B. Name on a medical diagnosis

  C. Name on a job application

  D. Name on a employer's website

  Correct Answer: B

  A name on a medical diagnosis (B) is most likely to be regulated. This is because it falls under the category of protected health information (PHI), which is subject to regulations such as the Health Insurance Portability and Accountability Act (HIPAA) in the United States. These regulations aim to protect the privacy and security of individuals' health information.

• Question 286:

  A systems administrator is tasked with configuring desktop systems to use a new proxy server that the organization has added to provide content filtering. Which of the following Windows utilities IS the BEST choice for accessing the necessary configuration to complete this goal?

  A. Security and Maintenance

  B. Network and Sharing Center

  C. Windows Defender Firewall

  D. Internet Options

  Correct Answer: D

  The best choice for accessing the necessary configuration to configure the desktop systems to use a new proxy server is the Internet Options utility. This utility can be found in the Control Panel and allows you to configure the proxy settings for your network connection. As stated in the CompTIA A+ Core 2 exam objectives, technicians should be familiar with the Internet Options utility and how to configure proxy settings.

• Question 287:

  A new service desk is having a difficult time managing the volume of requests. Which of the following is the BEST solution for the department?

  A. Implementing a support portal

  B. Creating a ticketing system

  C. Commissioning an automated callback system

  D. Submitting tickets through email

  Correct Answer: A

  A support portal is an online system that allows customers to access customer service tools, submit requests and view status updates, as well as access information such as how-to guides, FAQs, and other self-service resources. This would be the best solution for the service desk, as it would allow them to easily manage the volume of requests by allowing customers to submit their own requests and view the status of their requests. Additionally, the portal would provide customers with self-service resources that can help them resolve their own issues, reducing the amount of tickets that need to be handled by the service desk.

• Question 288:

  A technician is setting up a new laptop for an employee who travels, Which of the following is the BEST security practice for this scenario?

  A. PIN-based login

  B. Quarterly password changes

  C. Hard drive encryption

  D. A physical laptop lock

  Correct Answer: C

  Encrypting the laptop's hard drive will ensure that any sensitive data stored on the laptop is secure, even if the laptop is lost or stolen. Encryption ensures that the data cannot be accessed by anyone without the correct encryption key. This is an important security measure for any laptop used by an employee who travels, as it helps to protect the data stored on the laptop from unauthorized access.

• Question 289:

  An IT services company that supports a large government contract replaced the Ethernet cards on several hundred desktop machines to comply With regulatory requirements.

  Which of the following disposal methods for the non-compliant cards is the MOST environmentally friendly?

  A. incineration

  B. Resale

  C. Physical destruction

  D. Dumpster for recycling plastics

  Correct Answer: D

  When disposing of non-compliant Ethernet cards, the most environmentally friendly option is to use a dumpster for recycling plastics. This method is the most effective way to reduce the amount of waste that is sent to landfills, and it also helps to reduce the amount of energy used in the production of new materials. Additionally, recycling plastics helps to reduce the amount of toxic chemicals that can be released into the environment. According to CompTIA A+ Core 2 documents, "The most environmentally friendly disposal method for non-compliant Ethernet cards is to use a dumpster for recycling plastics. This method is the most effective way to reduce the amount of waste that is sent to landfills, and it also helps to reduce the amount of energy used in the production of new materials."

  https://sustainability.yale.edu/blog/how-sustainably-dispose-your-technological-waste

• Question 290:

  A technician receives a call from a user who is on vacation. The user provides the necessary credentials and asks the technician to log in to the users account and read a critical email that the user has been expecting. The technician refuses because this is a violation of the:

  A. acceptable use policy.

  B. regulatory compliance requirements.

  C. non-disclosure agreement

  D. incident response procedures

  Correct Answer: A

  Logging into a user's account without their explicit permission is a violation of the acceptable use policy, which outlines the rules and regulations by which a user must abide while using a computer system. By logging into the user's account without their permission, the technician would be violating this policy. Additionally, this action could be seen as a breach of confidentiality, as the technician would have access to information that should remain confidential.